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All reviews treasure hunt master builder treasure chest pirate room skyline lounge bunk beds my son disco elevator pajama party disco music bricks restaurant lego friends play area kingdom room lego pit an adventure lego characters
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Reviewed 6 April 2018

spent 2 days at LEGOLAND - my great nephew and great niece loved it. they were excited with the treasure hunt in the room and all the details in the way the room was decorated, including the fact of being able to sleep in a bunk bed.

  • Stayed: March 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank dbill2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul P, Manager at LEGOLAND Florida Hotel, responded to this reviewResponded 7 April 2018

Thank you so much for review! We are so thrilled that the children loved the Hotel and the rooms. We look forward to seeing you again soon.

Thank you,
Paul P

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Reviewed 6 April 2018

Our son wanted to go nowhere else but Legoland! And we knew to "do it the right way" would be to stay at the Legoland hotel. The hotel staff was super friendly and helpful. The room was great and laid out well. Very creative in implementing a lot of fun elements into it.

Our son's favorite part was the play areas in the lobby. The Lego competition at night was a neat feature. Breakfast is included in the stay.

Due to the spring break time of the year, we paid a premium for two nights worth of stay. Next time we'll make it three probably, but try to book earlier and a cheaper rate somehow.

Overall, we had a great time there. In many ways, enjoyed it more than some *other* area parks/resorts.

  • Stayed: March 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank HobbyChef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul P, Manager at LEGOLAND Florida Hotel, responded to this reviewResponded 7 April 2018

Thank you so much for your AMAZING review! We are so happy that your family enjoyed their stay. We hope to see your family once again within the LEGOLAND Florida Hotel.

Thank you,
Paul P

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Reviewed 6 April 2018 via mobile

Had a fun stay at LEGOLAND. Initial impression poor due to no valet/ Bell hop at curb. Check-in services were poor due to staff attitude and lack of customer service. They would not allow any check-in prior to 4- even if room ready at 3:30. Did not explain clearly organization for dinning/park entry or hotel events. He was very rushed despite our family being the only at the desk. Bricks Restaurant was delicious with courteous staff. Dinning room needs to be larger to accommodate hotel guests. Elevator broke down leaving 1 elevator for the entire hotel. They only have ice on the second floor. Not exactly what we expected for the resort.

Stayed: April 2018, travelled with family
Thank 68jamie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul P, Manager at LEGOLAND Florida Hotel, responded to this reviewResponded 7 April 2018

Thank you so much for your review! We are sorry that you did not feel you experience the best that LEGOLAND Florida Hotel has to offer. If you would like to discuss this further please feel free to email into LLF.EXPERIENCE@LEGOLAND.COM and copy in this reply and I would be more than happy to discuss this with you.

Thank you,
Paul P

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Reviewed 3 April 2018

It was an amazing trip for the entire family! The details were incredible, so much to look at. The Lego bricks in the pool kept my kids and husband occupied for hours. My daughter never tired of the disco elevator. The breakfast buffet had a great selection and the skyline lounge was wonderful. The staff went above and beyond to help make our stay comfortable.

  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank judylh2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul P, Manager at LEGOLAND Florida Hotel, responded to this reviewResponded 3 April 2018

Hello and thank you so much for such a wonderful review! We are so happy that your family enjoyed every aspect of the hotel. We hope to see your family once again soon.

Thank you,
Paul P

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Reviewed 2 April 2018

My kids loved staying here, they are lots of activities and lots of free Legos! They received a kit on their bed each night of our stay and if you sign up for the master building class, which is completely free, you get to keep the Lego you built! A nice breakfast buffet is also included each morning of your stay. The rooms can be a little pricey depending on the time of year but the free breakfast, nightly activities and Lego's not too much the huge smile on my boys faces, made it well worth it. You can't beat the disco party in the elevator.

My only suggestion to the hotel is to focus more on customer service. My meal came out much later than the rest of my family's when we ate lunch at the lounge. They didn't appear to be that busy and the waitress was very apologetic but the head manager was quite rude when we inquired about the delay. They did end up comp'ing my meal but not without a lot of hesitation and excuses. This could be a stand out hotel if they polish their customer service.

  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Dawn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul P, Manager at LEGOLAND Florida Hotel, responded to this reviewResponded 3 April 2018

Hello and thank you so much for your review. We are so happy that your children loved staying at the hotel. I do apologize for the restaurant situation and would love the opportunity to speak to you about it more. Please feel free to email into LLF.EXPERIENCE@LEGOLAND.COM and copy in this reply so that we can discuss this in more detail.

Thank you,
Paul P

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