When it’s 4am and you ask the staff person on duty (Lloyd) what’s the procedure after getting bitten by bedbugs on 3 different occasions (thinking it’s a mosquito because you see nothing) and he keeps repeating “well what do you want me to do”, you know you’re getting nowhere. There is clearly a problem with vacation Village Resorts in Weston (both the mizner and Weston properties have issues) but the staff is nonchalant, unresponsive, unprofessional, and less then knowledgeable about a serious concern like this. I’m keeping receipts of everything like the clothes I’ll have to buy, the cost to change my flight, and more.
Avoid at all costs as they don’t care or know enough about the severity of this to do more for their guests.More
- Free Wifi
- Free Parking