Pierre takes the most AMAZING care of us. He memorizes your order after the first day and is always enthusiastic. Especially with breakfast, people tend to look tired, but him, he always acts like he is on his 5th cup of coffee and constantly checks on you. Whatever specialties you want in your breakfast he will arrange, and he's gone to the lengths to make fresh coffee or fresh hot water.
Also, I remember a security guard (sorry I don't know his name, but he was tall and wore a black face mask) who was nice enough at 12:30 AM, who BROUGHT a trash can to us because he didn't want us carrying our food up.
I won't get into the specifics, but the red haired woman at the front desk talked about us behind our back to her coworker when we went down to the lobby. Also, she never wore her mask properly.
However, everyone else there was always extremely nice and I highly recommend going there.