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“Great hotel at a great value and location”

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Holiday Inn Palm Beach-Airport Conference Center
Ranked #15 of 34 Hotels in West Palm Beach
Reviewed 29 November 2011

I had an excellent time for the 5 days that I spent in west palm and the hotel was a great value. The free shuttle is an excellent idea and all the drivers were so nice and helpful.

The staff at the front desk were also very pleasant and the rooms were clean and comfortable.

Recommendations if this is your first time in west palm:

Take the free hotel shuttle to cityplace I think shuttle runs until 10:30pm. If you have to take a cab back its about $10
Once in cityplace after seeing there wonderful sights, take the free trolley to clematis and there you would find more restaurants and bars. Clematis is also a short walk from the pier.

Overall if your staying in west palm I would absolutely recommend this hotel as the staff is great and the rooms are clean and comfortable.

  • Stayed: November 2011
    • Value
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    • Service
1  Thank candijo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stockb, General Manager at Holiday Inn Palm Beach-Airport Conference Center, responded to this reviewResponded 8 December 2011

Dear Guest,

Thank you for taking the time to share your comments. I am very proud of our staff and I will share your comments with the van drivers, front desk and housekeeping. It is extremely rewarding when a guest takes the time to recognize the staff.

We are committed to total guest satisfaction, and we look forward to your next visit.

At your service,
Bill Stock

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Reviews (588)
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477 - 481 of 588 reviews

Reviewed 26 November 2011

The Hotel is in a good location as long as you have Transportation. Right on I-95 near the Plam Beach Airport and a Tri-Rail station. Parking is Excellent even for large vehicles such as what I drive. A 45 foot Passenger coach. Rooms are a bit dated as is most of the hotel. Rooms were clean and comfortable. HVAC system is a bit load when running. For those that need noise to sleep it is passable, for those that don't you may wake up every time it kicks in. Food is a little over priced but good. Drinks are weak but cheap in price. Wireless is fast and free but please note like most Hotels unsecured. Staff was friendly, helpful and know there property and area well. Rooms were ready early for my group, a pleasant surprise, and no trouble at all.

Room Tip: Stay away from Elevator. they are old and loud
  • Stayed: November 2011, travelled on business
    • Value
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Thank WolfTravler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stockb, General Manager at Holiday Inn Palm Beach-Airport Conference Center, responded to this reviewResponded 29 November 2011

Dear Guest,

Thank you for taking the time to share your comments. I’m concerned about the HVAC problem you experienced during your recent visit. Please accept my sincere apology.

We strive to make each guests stay a satisfying one and I am disappointed to learn that we did not meet our goal of total guest satisfaction. Please be assured that the issue you raised has been addressed.

We look forward to serving your future lodging needs.

Sincerely,
Bill Stock

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Reviewed 21 November 2011

This hotel has the best Buffett breakfast! I travel a lot and it is so nice to be able to have such a fresh assortment of breakfast foods. Also they have the best person in the world to host this buffett by the name of Victoria. She always greets you with a smile and a warm personallity that makes you feel that you are the most important person coming thru the door. A GREAT asset to this hotel. Thank you Victoria !

  • Stayed: November 2011, travelled on business
    • Value
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4  Thank Don C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stockb, General Manager at Holiday Inn Palm Beach-Airport Conference Center, responded to this reviewResponded 29 November 2011

Dear Guest,

Thank you for taking the time to share your comments. I agree, Victoria is a Great Asset. I am very proud of the entire hotel team and I will share your kind words of praise. It is truly rewarding when a guest takes the time to recognize the staff.

We look forward to your next visit.

Sincerely,
Bill Stock

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Reviewed 19 November 2011

I would like to extend my thanks to Paula and her crew making my dad's 90th birthday party a success. She accomodated whatever needs we requested. She was professional, polite, and pleasant. The bartender also served my family very well. The food was excellent!
I have friends and family considering having business with them, offcourse, they will request Paula and her crew.
Thank you,

Cecilia DaSilveira

  • Stayed: November 2011, travelled with family
    • Value
    • Service
Thank Cecilia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stockb, General Manager at Holiday Inn Palm Beach-Airport Conference Center, responded to this reviewResponded 29 November 2011

Dear Ms. DaSilveira,

Thank you for taking the time to share your kind words of praise. We are happy that your 90th Birthday Party was a success. I have passed along your comments to Paula as well as the entire Banquet, Lounge and Kitchen staff. Thank you for taking the time to recognize the staff.

We look forward to serving you again in the future.

Sincerely,
Bill Stock

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Reviewed 15 November 2011

The Holiday Inn is centrally located near the airport and downtown WPB. Our room was nice and clean with a very spacious bathroom. The restaurant was adaquate with a good selection and the price was good. Overall, the hotel met our needs in every way. Good service with a good room.

  • Stayed: November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 280rayt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stockb, General Manager at Holiday Inn Palm Beach-Airport Conference Center, responded to this reviewResponded 18 November 2011

Dear Guest,

Thank you for taking the time to share your comments. It is through the guests eye’s that we can accurately assess the quality of our services. It is rewarding to hear that we are meeting our goal of total guest satisfaction.

We look forward to your next visit.

Sincerely,
Bill Stock

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Palm Beach-Airport Conference Center

Address: 1301 Belvedere Rd, West Palm Beach, FL 33405-1011
Phone Number:
Region: United States > Florida > West Palm Beach
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in West Palm Beach
#12 Family Hotel in West Palm Beach
Price Range: ₹ 5,461 - ₹ 16,767 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Palm Beach-Airport Conference Center 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
Discover all that West Palm Beach has to offer at the convenient, comfortable and affordable 199 room, Holiday Inn Palm Beach Airport Hotel. You are in the heart of all the excitement, shopping, dining, entertainment, the arts, golfing, and business. Located just off I-95, a half a mile from the Palm Beach International Airport (PBI) and minutes away from The Palm Beach County Convention Center, The Kravis Center, Cityplace, Downtown Clematis, Palm Beach and surrounding golf courses you will spend less time traveling and more time enjoying your visit. ... more   less 
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Also Known As:
Holiday Inn Palm Beach Arpt - Conf. Hotel West Palm Beach
Holiday Inn West Palm Beach
Holiday Inn Conf Center
West Palm Beach Holiday Inn

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