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Reviewed 12 June 2018

Calm and soothing music outdoors in the pool area, table outdoors and game area. Pool was clean and parking lot area clean,. ,Better exercise room here than other places I was in on this vacation. Great choices for breakfast and area kept clean. Was in a pet friendly room it was clean and did not smell. But did notice on cords for lamp was or had been wet on the tag for safety reasons had that look of it being wet., Could of been by being floor tile being washed or a past pet peeing on cord. ONE OF THE BETTER ONES I STAYED AT THANK YOU

Stayed: June 2018, travelled with friends
Thank sickcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick N, Director of Sales at Best Western Palm Beach Lakes Inn, responded to this reviewResponded 12 June 2018

Thank you sickcat for your review. Glad you enjoyed your stay with us.

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Reviewed 11 June 2018

I have been working in West Palm Beach for the past several months and have repeatedly stayed at the Best Western on Palm Beach Lakes Blvd. The rooms have always been clean and comfortable. The staff at the front desk and the housekeeping staff have always been very accommodating, pleasant and professional. Ron at the front desk, in particular, has been consistently wonderful and hospitable throughout my stays at this property and I look forward to returning throughout the remainder of my assignment.

Stayed: June 2018, travelled on business
Thank sailsmoothly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick N, Director of Sales at Best Western Palm Beach Lakes Inn, responded to this reviewResponded 12 June 2018

Thank you sailsmoothly. We appreciate the kind review.. I will share this with our staff.

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Reviewed 11 June 2018 via mobile

Miss Harriet the receptionist was Top Notch! The security was very helpful. The whole staff was happy to be at work. The rooms the amenities everything about the stay was very home like! I will most definitely be staying there every time I get down to West Palm. About three times a week.

Stayed: June 2018, travelled on business
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick N, Director of Sales at Best Western Palm Beach Lakes Inn, responded to this reviewResponded 12 June 2018

Thank you John! Thank you for staying with us.

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Reviewed 11 June 2018 via mobile

Booked this hotel as they offer a shuttle to the Port. The hotel is in an awesome location, the staff if friendly, and the rooms were comfortable. We aren't here long enough to use the ammenities but the pool area is beautiful! I would definitely come back.

Stayed: June 2018, travelled with family
Thank Heather B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick N, Director of Sales at Best Western Palm Beach Lakes Inn, responded to this reviewResponded 11 June 2018

Thank you Heather for the kind review. Hope you get a chance to come back and enjoy.

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Reviewed 5 June 2018

If you like the Old Florida feeling and a tempting tropical pool area, this is the place for you. A two story property with mostly outside hallways, the property is older but very well kept, clean, and the customer service is excellent. I prefer this property to a more expensive and more sterile stay at a modern impersonal hotel. The breakfast was quite good with something for everybody and about the only thing I didn't like was people being allowed to sit at the entrance to the pool with their feet in the water as if they owned the place. The staff should better monitor the pool area and ask people to keep the pool entrance clear so that a guest doesn't have to navigate through the drunks and people that smoke to go swimming. Those kind of people take the real charm out of the Old Florida feeling. Fortunately, they left and we were able to go swimming without having to address the pool hogs.

Room Tip: Get a room in the main building for easier access to most of the facilities.
  • Stayed: January 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank farris41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick N, Director of Sales at Best Western Palm Beach Lakes Inn, responded to this reviewResponded 5 June 2018

Thank you Farris41. I could not have described our hotel any better. Sorry for the issue with the people by the pool.

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