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“Not the greatest check in but the rest was good.”

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Hampton Inn West Palm Beach Florida Turnpike
Ranked #8 of 34 Hotels in West Palm Beach
Certificate of Excellence
Key West, Florida
Level 4 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Not the greatest check in but the rest was good.”
Reviewed 26 January 2012

I try to stay at Hampton Inns when I can because as a rule they are very nice. This property is up to Hampton Inn's reputation as a quality property at an affordable price. Clean grounds, clean room, comfortable beds, free internet etc. just like most Hampton Inn's.

This particular property had very poor signage and was tough to find even with a GPS. Even when leaving in daylight the sign was VERY tough to see and the building looked more like an industrial building than a hotel. Finally found it and was checked in by a very sarcastic woman who commented that she didn't like our "Third Party Credit Card".. It was a Visa. Not sure what was "Third Party. She then was down talking Expedia although we didn't book through Expedia. We booked direct through Hampton Inn to get out Hilton Honors points. She corrected us several times when we spoke as well.

Once we got past the rude girl at the front desk the property, common areas and room were the high quality I have learned to like and respect from Hampton inn. They live up to the Hilton name and this property did too. Check out was fast, easy and pleasant.

Like most hotels, the water pressure in the shower was very poor. I understand the continental breakfast is free but most of the items were either very low or totally empty. The grounds, room, lobby and common areas were very high quality. The service level of the staff was less than par with the exception of the woman who checked me out. She was professional and an asset to The Hampton Inn Team.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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552 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
holland ma
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 January 2012

Stayed for a week, and enjoyed my stay. Good breakfast, friendly customer service. Only bad thing is I got switched to a smoking room towards the end of my stay.

  • Stayed January 2012, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank abikeira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 January 2012

Stayed here on business for a day and I have to say I was pleasantly surprised. The rooms are very nice and clean, the staff very friendly and the hotel basically knows its purpose. There's a longhorn steak house right behind the place and a sports bar. Good value for the money.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wetravelalotToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Green Bay, Wisconsin, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 December 2011

Very nice... Was in town working just up the road. seem like it is in the middle of everything. Erica from the front Desk was very pleasant to talk to and suggested a few very good restaurants. Room was very comfortable and cozy

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dh2121gb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level 5 Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 11 November 2011

The woman at the front desk, appropriately named Sassy, was one of the rudest employees I have ever met. She did not greet my husband and I when we entered. She acted as though we were bothering her. The first room received, right next to the elevator, was noisy and was not going to work for us. She grudgingly moved us. The next room had the message light on the phone blinking, which made it difficult to sleep after a long day driving. When we called the front desk, she dismissed me by saying that we had no messages and someone would clear the phone in the morning. This type of rudeness and inattention to customers is simply not acceptable, especially in today's crowded job market.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank born2travel262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn West Palm Beach Florida Turnpike

Property: Hampton Inn West Palm Beach Florida Turnpike
Address: 2025 Vista Pkwy, West Palm Beach, FL 33411-2719
Phone Number:
Region: United States > Florida > West Palm Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in West Palm Beach
#5 Business Hotel in West Palm Beach
#8 Family Hotel in West Palm Beach
Price range (per night): ₹ 7,701 - ₹ 14,055
Hotel Class:3 star — Hampton Inn West Palm Beach Florida Turnpike 3*
Number of rooms: 110
Official Description (provided by the hotel):
Discover a haven of culture in West Palm Beach, where sophisticated artistic expression has elevated this community to a new status. The Hampton Inn® hotel in West Palm Beach-FL Turnpike, conveniently located only one block from Florida's turnpike, sits adjacent to the renowned Emerald Dunes Golf Course and in close proximity to the beaches. Just step outside your door and you're practically at the tee for your first round of golf...Or take a short five-minute drive to bask in the sun on the nearby luxurious golden beaches...it's all easily accessible from our hotel in West Palm Beach. Browse the theaters, galleries, and lofty artistic boutiques that define the personality of West Palm Beach. Check out the downtown Clematis Street District where you'll find clubs, restaurants, shops, and many lively street festivals. Our hotel in West Palm Beach also gives you easy access to the esteemed Norton Museum of Art. The team at our hotel in West Palm Beach will gladly offer suggestions for planning your excursions. ... more   less 
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Also Known As:
Hampton Inn West Palm Beach Florida Turnpike Hotel West Palm Beach
West Palm Beach Hampton Inn

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