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“One of my familes best experiences at SunFest”

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Embassy Suites by Hilton West Palm Beach Central
Ranked #5 of 34 Hotels in West Palm Beach
Certificate of Excellence
Reviewed 5 January 2012

Just checked in to see if there were any new specials for the upcoming SunFest 2012. I cannot believe that anyone would complain about the shuttle service or rooms at this wonderful hotel. We have been traveling over from the west coast to West Palm Beach to SunFest for about 13 years and Crowne Plaza was "the bomb" !! We (several families) had a blast. The rooms were so comfortable and very clean. LOVED our beds! The shuttle service was non-stop every 20 minutes and made our trips to the concerts so easy.Plus we got a free ticket with our room reservation every day.Are you kidding? We cannot wait to go back!! Sincerely, Cheryl Knudson

  • Stayed: May 2011, travelled with family
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Thank knudson879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (1,216)
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1,086 - 1,090 of 1,216 reviews

Reviewed 1 January 2012

Hotel is tired but is currently under renovation. We rented a suite which was quite tight for four adults. Complimentary breakfast was buffet style and usual hotel fare.

We did have a problem with getting wake-up calls for the wrong room and getting our room cleaned due to the timing that housekeeping kept coming to our room.

Last issue we had was that there was a fire on our floor during our stay. Another guest misused a microwave in their room. The staff during the event made sure everyone was safe and well taken care of. By mid-afternoon the smell had been eliminated with everything back to normal. Even thought this was outside of the hotel's control they did everything they could to make it right - well done!

  • Stayed: December 2011
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Thank Canadajack56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2011

This hotel is under extensive renovation. With extensive renovation, comes noise and dirt and dust. If you really must stay here, ask for a suite as far away from the floors under re-construction as possible. The food in the bar area is great and the service is excellent. This is the only thing that currently recommends this venue.

Room Tip: Close to PBI
  • Stayed: December 2011, travelled on business
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1  Thank Mort S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2011

This hotel was built as an Omni, was some other brand for a while, and is currently a Crowne Plaza being converted to an Embassy Suites. The public areas are currently in disarray. Dinner is currently served only at the bar in the lobby, and I had the single most unappealing chicken Caesar salad of my life. Until whatever new restaurant opens, dine at your own risk.
The accommodations are nice, and suites have been converted from two regular rooms which means both the living room and the bedroom have exterior views, a definite plus over the usual Embassy gloomy living room. One minus is the bathroom is located just inside the suites front door, meaning a late night visit means traversing the entire apartment to get there so leave a light on to avoid bumping into things. The bed was extremely comfortable, the linens high quality and I slept very well.
This is essentially an airport hotel, with not a lot nearby. It will do well as an Embassy Suites, but until then, make sure you get a good rate.

Room Tip: Ask for a suite.
  • Stayed: November 2011, travelled on business
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Thank Carldaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2011

We stayed one night and parked for 5. They upgraded our room toa King Suite and put us on a top floor due to renovation underway. Free shuttle to/from PBI.
Great room, accomodating staff, convenient location and reasonable price. Can't ask for more.

Room Tip: Renovation underway till end 2011. Ask for room away from work area.
  • Stayed: November 2011, travelled with family
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Thank DatawTrilogy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton West Palm Beach Central

Address: 1601 Belvedere Rd, West Palm Beach, FL 33406-1541 (Formerly Crowne Plaza West Palm Beach)
Phone Number:
Region: United States > Florida > West Palm Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in West Palm Beach
#4 Family Hotel in West Palm Beach
#4 Romantic Hotel in West Palm Beach
Price Range: ₹ 7,081 - ₹ 19,879 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton West Palm Beach Central 3.5*
Number of rooms: 219
Official Description (provided by the hotel):
The Embassy Suites West Palm Beach - Central features an ideal location, award-winning service, and first-class amenities to stand out as one of the top West Palm Beach hotels. Situated just off I-95, less than five-minutes from West Palm Beach Airport, this prime location offers easy access to the Kravis Center, many of south Florida's finest beaches, and CityPlace where you can enjoy the area's best shopping and dining experiences. Guests will be greeted with a warm welcome and friendly smile as they check into spacious guest rooms highlighted by stylish decor, 37" flat-screen TVs, free WiFi, and select suites with walkout balconies. The onsite Atrium Restaurant provides a delicious menu of American favorites prepared with the freshest local ingredients for breakfast, lunch, and dinner, and guests can unwind with a signature cocktail or a craft beer from the Atrium Lounge. Maintain your active lifestyle in the 24-hour fitness center or on the outdoor tennis courts, spend the afternoons soaking in the Florida sun by the outdoor pool, and relax in evening in the dry sauna or whirlpool tubs. With over 18,000 sq. Ft. Of flexible event space, this is also an excellent venue for hosting business meetings, corporate conferences, and weddings. The Embassy Suites West Palm Beach hotel has a premier location and the perfect combination of amenities to make it the best choice for your next business trip, family vacation, or weekend escape to West Palm Beach, Florida. ... more   less 
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Also Known As:
Embassy Suites West Palm Beach - Central Hotel West Palm Beach
West Palm Beach Crowne Plaza

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