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All reviews putting green complimentary breakfast and dinner beer and wine full kitchen living room an extended stay home away from home cracker barrel great place to stay sitting area front desk staff convenient location west palm easy access alfred dishwasher housekeeping
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Reviewed 12 November 2017

Smoking smell and small ants during 10 day of staying, both of the problems not resolved during the stay. I have to point out that the manager has reduced two nights of payment.
But during the stay I didn't see that they do something to resolve the issue

Date of stay: November 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank 908amramm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSEN77, Manager at Homewood Suites West Palm Beach, responded to this reviewResponded 13 November 2017

Dear 908amramm,
Thank you for your review. I apologize for the issues you experienced with your room. If you would like to discuss your stay further, please feel free to call the hotel and either speak to myself or Joe Dunann the General Manager. We look forward to hearing from you.

Kind Regards,

Ranajoy Sen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2017

Stayed here on business for several weeks. The rooms are clean and the staff here provide great customer service. They help you with anything you need. There is free breakfast and reception several times a week. This feels like an apartment instead of a hotel room which helped to normalize your environment when away from home.

Date of stay: October 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank mp0lk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSEN77, Manager at Homewood Suites West Palm Beach, responded to this reviewResponded 2 November 2017

Dear mp0lk,
Thank you for the great review of the Homewood Suites in West Palm Beach! I am glad to hear that you thoroughly enjoyed your stay. Thank you for your kind words about our staff and our services too. That is the best compliment that you can give us! We look forward to seeing you again!

Kind Regards,

Ranajoy Sen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2017

Okkkkkkkkkkkkkkkkkkkkkkkk room. Service was good from staff for only one. Breakfast staff was super friendly and helpful. Hotel was full with limited staff to accommodate guest when things was needed. Other than that room was clean

Date of stay: October 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Wyneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2017

We really enjoyed staying here. The breakfast each morning was good. We also iked playing pool and using the mini golf area. All of the staff members were very kind and the room was very clean. The motel is in a great location.

Date of stay: October 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Stacey I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this reviewResponded 25 October 2017

Hello Stacy,

Thank you so much for the great review of the Homewood Suites, West Palm Beach. It is always a pleasure to hear how much a guest has enjoyed their stay and the service interactions they had. We hope we are your new "go-to" hotel in West Palm Beach!

Best regards,
Joe Dunann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2017 via mobile

Ok. My husband has been here since July. We have stayed at many hotels through the years. Sorry to say, this one very disappointing. Pool is constantly dirty and not maintained, although I have cleaned in myself. GM here is AWFUL! He couldn't care less about honest opinions. Most of the staff are really amazing, Jennifer, Alfred, Angel. But still can't give a great score for all the things they won't fix or are lacking.

Date of stay: October 2017
Trip type: Travelled on business
Thank lynng158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSEN77, Manager at Homewood Suites West Palm Beach, responded to this reviewResponded 23 October 2017

Dear Lynng158,
Thank you for your review of our hotel. I am sorry if your stay was not as peaceful as you wished. If you would like to speak more about your stay, please feel free to contact me at the hotel. We hope you will stay with us in the future.

Kind Regards,

Ranajoy Sen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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