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“Go Somewhere Else”
Review of Quality Inn

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Quality Inn
Ranked #7 of 8 Hotels in Wesley Chapel
Poplar Bluff, Missouri
1 review
“Go Somewhere Else”
Reviewed 2 April 2012

I have stayed in many Holiday Inn Hotels in my lifetime, as a matter of fact I currently work at one. When I walked off the elevator at 10 P.M. there was dirty laundry piled in the hallway of my floor! Unbelievable. The rooms were not passable as clean and would never pass an average inspection of a supervisor after being cleaned. This is a shame because the hotel is in a great location but terribly dirty and run down. The girl at the front desk was extreemely nice but he knowledge left a lot to be desired. I dont know what has happened to the standard of this particular Holiday Inn, but I can certainly lacking. Any mom and pops motel would be a better choice.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JimH63901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Quality Inn, responded to this review, 4 May 2012
Dear JimH63901,

Thank your for leaving this review and bringing this to our attention. Thank you for staying with us and leaving such a detailed review. I am deeply sorry you found our hotel less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas, We welcome any opportunity to improve. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. I look forward to hearing back from you soon.

Sincerely,
Katie J
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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84 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Michigan
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 March 2012

we stayed at this motel for 1 week and observed everything from the pool not being cleaned (not once in our 7 days) to half dead outdoor plants, garbage and cigarette butts by pool were there everyday,ice machines that were out of order, snack machine never replenished, door keys had to be re programmed 4-5 times during our stay, dead bolt did not work, there was no cover on the smoke alarm nor a cover on one of the electric switch plates (not good if you had a small child) and to their own liability the bathtub was not a non slip tub. There are more things, but the point is it was very obvious that there was no maintenance being done. These things all add up and are not or shouldn't be Holiday Inn standards.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sherwood.w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, ihgcare at Quality Inn, responded to this review, 16 April 2012
Dear Sherwood.w,

I would like to thank you for your review and apologize that your experience with our hotel did not meet your expectations. I would greatly appreciate further information regarding your stay in order that I can investigate further. I have sent you a private message to obtain additional details about your experience.

Thanks,
Brenda J.
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Wesley Chapel hotels

Tallahassee
Level 2 Contributor
8 reviews
4 hotel reviews
Reviewed 18 March 2012

Mediocre. Bad smell throughout hotel. Room keys worked only a quarter of the time. 2/3 fitness machines not working. Small stains on bed sheets. Large stains on carpets. Very comfortable bed, though. Fairly quiet. Worth perhaps $70/night, not the $109/night I paid.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavislIz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Case Manager at Quality Inn, responded to this review, 13 April 2012
Dear DavislIz,

Thank you for the feedback. We strive to make sure every guest has a wonderful experience here and greatly appreciate the feedback if they don't.
I sincerely apologize for the problems you encountered while staying with us.

Katie J
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denton, Texas
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 March 2012

Not the best Holiday Inn Express that we've stayed in but OK. Would stay here again.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FCompton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Quality Inn, responded to this review, 10 April 2012
FCompton,

Thank you for taking time out of your busy day to leave us a candid review. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Ben J
IHG Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antwerp, Belgium
Level 6 Contributor
126 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 6 March 2012

Friendly receptionist (engaged to Belgian guy), room fair but toliet not cleaned. Hotel littel dated, fitness room very basic. If you are driving on I-75 and need to overnight, conveniant.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris3436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn

Property: Quality Inn
Address: 27615 Wesley Chapel Blvd, off Interstate 75 at exit 279, Wesley Chapel, FL 33544-4294 (Formerly Econo Lodge)
Phone Number:
Region: United States > Florida > Wesley Chapel
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 8 Hotels in Wesley Chapel
Price range (per night): ₹ 3,875 - ₹ 6,652
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Express Wesley Chapel Hotel Wesley Chapel
Holiday Inn Wesley Chapel
Wesley Chapel Holiday Inn

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