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Reviews (582)
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All reviewsgreat hoteloutlet mallcomplimentary breakfastrecommend this hoteloatmealquiet locationrestaurants and shoppingtampa areafitness roombusiness tripfront desk staffclean roomsoutdoor poolbusch gardenswould stay here againexcellent staycookies
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Reviewed 4 December 2017

We chose this hotel as recommended by my nephew and his bride for their recent wedding held at a nearby venue. As Hilton Honors members, we choose Hilton affiliated properties with confidence and this was no exception--well, with a couple of exceptions. But I'll tell you about the great things first. The approach is lovely, with a small pond in front. The front desk staff at checkin was friendly, helpful, and professional. They even changed us to a room with a king-size bed as opposed to two queens. The room was gigantic, with the kitchenette area thoughtfully placed near the entrance and away from the sleeping area. We had a lovely view of that pond and the swimming pool below. It was clean, comfortable, and nicely decorated (if a bit dated). The fresh coffee and fruit all day long in the lobby is a welcome touch. The breakfast serving area is well organized and walled off from the dining area, so there's a better ambiance than most. The onsite fitness room was small but perfectly adequate for a decent workout.

Now for the dings: Our room never got as cool as we'd've liked, even turned down as low as the thermostat would go. We would kick our covers off in the middle of the night and wake up warm. The shower leaked onto the floor to the point that we always had to spread down a towel. Upon checkout, the front desk was staffed by the very antithesis of those who had checked us in. The man didn't even look like an employee; he was wearing a grey hoodie, hiding any company logo or nametag that might have been underneath, so I didn't catch his name. I needed to leave a business card for another guest whose room number I didn't know, and this simple request seemed to flummox him. He left the door to the "backstage" area behind the front desk open, revealing to the public such unattractive utilitarian items as broom and dustpan, trash receptacle, and the like, all accented with glaring fluorescent lights. Such was my view from the dining area during breakfast. I attempted to report to him the faulty air conditioning and leaky shower, but I'm not sure it registered. Hampton Inn can do better than this employee.

Room Tip: Rooms at the end of the hallways are quieter. The front of the hotel faces west, so the afternoon sun is really bright and hot.
  • Stayed: December 2017, travelled as a couple
    • Location
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Thank vanenglish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo P, Manager at Hampton Inn & Suites Tampa-Wesley Chapel, responded to this reviewResponded 19 December 2017

Thank you for your review of our hotel. We are pleased that we met your expectations and that you were generally satisfied with your stay.
We would welcome the opportunity for you to stay with us again, at which time, it would be our intention to be able to earn a better score. Thanks again for your comments and the chance to retain your business. I do also apologize that our staff member was not wearing the appropriate uniform to properly identify him as an employee. We assure you this will never happen again.
Best regards,

Ricardo P

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2017

Really enjoyed my stay at the Tampa-Wesley Chapel. The staff is very friendly and helpful. The complimentary breakfast is great, and the heated pool is fantastic. It was close enough to the Outlet that I was able to walk in about 20 minutes.

  • Stayed: November 2017, travelled solo
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Review collected in partnership with Hampton
Thank Karen7505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo P, Manager at Hampton Inn & Suites Tampa-Wesley Chapel, responded to this reviewResponded 19 December 2017

Thank you for your review of our hotel. We are pleased that we met your expectations and that you were generally satisfied with your stay.
We would welcome the opportunity for you to stay with us again.
Best regards,

Ricardo P
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2017

We were traveling North and didn't have a hotel booked. We found this hotel online and it was wonderful. It was extremely clean and the staff was FANTASTIC! Our son loved the towel "animal" the staff created in the bathroom...what a nice touch. The breakfast was excellent! We will definitely stay at this hotel again!

  • Stayed: November 2017, travelled with family
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Review collected in partnership with Hampton
Thank Donald K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian J, General Manager at Hampton Inn & Suites Tampa-Wesley Chapel, responded to this reviewResponded 28 November 2017

Thank you for choosing to sty with us. We hope to see you again soon.

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Reviewed 25 November 2017

A very nice Hampton with excellent staff. It is tucked away from the main road so a direction finder is helpful. The hotel is super clean and the breakfast menu is perfect. The exercise room has free weights and good aerobic equipment. I highly recommend this hotel.

  • Stayed: November 2017, travelled as a couple
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Review collected in partnership with Hampton
Thank 157lesg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo P, Manager at Hampton Inn & Suites Tampa-Wesley Chapel, responded to this reviewResponded 19 December 2017

Wow!Thank you for your review of our hotel. We are pleased that we met your expectations and that you were generally satisfied with your stay. we hope that we will see you soon again.

Best regards,

Ricardo P
Operation Manager

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Reviewed 21 November 2017

Hampton Inn was very clean and comfortable. Staff was friendly and helpful. Complimentary breakfast was delicious. The location was good, there was plenty of shopping and restaurants nearby. My stay at Hampton Inn was excellent.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank ronaldbN9038ZU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo P, Manager at Hampton Inn & Suites Tampa-Wesley Chapel, responded to this reviewResponded 19 December 2017

Thank you for your review of our hotel. We are pleased that we met your expectations and that you were generally satisfied with your stay.
We hope to see you soon again.

Ricardo P
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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