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Reviewed 7 December 2017

This is a newer hotel and it shows from the time you walk into the hotel and I was greeted by Ann and Aaron who got me and my work associates checked in and settled quickly. The following day Aaron recommended a good place to eat and offered a discount card. The rooms were very nice and spacious. The bathroom was big and open as was the room. Plenty of outlets for my electronics including USB ports in the lights and head boards which is very convenient. I will stay here every time I am in town!

Stayed: December 2017
Thank jemaher1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris P, General Manager at Holiday Inn Express & Suites Tampa North - Wesley Chapel, responded to this reviewResponded 7 December 2017

Dear Jemaher1959,
Thank you very much for your review of our hotel. We appreciate that you took the time to write about your experience and the service provided to you by our team. Your review was great and we will make sure the team, especially Aaron and Anne, hears that you enjoyed your time here.
A positive guest experience is something our staff takes immense pride in, so we value your feedback.
Thank you,
Jacqueline Gowins
Front Office Manager

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Reviewed 25 November 2017

The Holiday Inn Express & Suites Tampa North is located in the southern part of Wesley Chapel just off exit 275 of I75. It was built in March '17 so it is new and nice. It is a block from the Ice Skating rink where we were able to watch some of the women's olympic hockey teams and figure skaters train.

Room Tip: Room 408 had a peculiar low base drum beat sound at night. We were able to switch to a much quieter room.
  • Stayed: November 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank jarcase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris P, Front Office Manager at Holiday Inn Express & Suites Tampa North - Wesley Chapel, responded to this reviewResponded 27 November 2017

Dear Jarcase,
We greatly appreciate your choice to stay at our hotel, as well as your wonderful review! I agree that we are in a prime location, close to shops, restaurants and local attractions. It is especially nice to be able to walk over to the Florida Hospital Center Ice complex to watch the skaters. Having the Four Nations Cup women's ice hockey tournament was exciting! We love that you enjoyed our hotel and we hope that you will come see us again.
Thank you!

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Reviewed 12 November 2017

Stayed here due to a nearby sporting event. Everything clean and new (expected that), but the welcome surprise was the level and service by the staff. Every encounter was a friendly greeting and short conversation, but it went beyond that for service. At breakfast I noticed a milk in the cooler with expired date (by one day), I mentioned it to the attendant and within minutes she and another employee were removing all the milk and rechecking the dates.After checking out and returning home we discovered that my wife had left her phone charger in the room. I called and spoke with Aaron who checked right away and advised it was indeed found in the room and shipped it Priority mail to my residence. Thanks to all concerned for putting service back into the service industry!

Room Tip: Hotel was full but still quiet
  • Stayed: October 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Lew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris P, Front Office Manager at Holiday Inn Express & Suites Tampa North - Wesley Chapel, responded to this reviewResponded 13 November 2017

Dear Lew B,
Thank you very much for your review of our hotel. We appreciate that you took the time to write about your experience and the service provided to you by our team. We always appreciate getting these kinds of comments! I will make sure I pass your review on to the team. We hope that you will visit us again soon!

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Reviewed 4 October 2017 via mobile

we loved it there and it good for a one night sleep. the staff there were very friendly and nice and the location was great! and it is a BRAND NEW hotel and breakfast was good too. i will stay there again.

Stayed: September 2017, travelled with family
Thank Angela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris P, General Manager at Holiday Inn Express & Suites Tampa North - Wesley Chapel, responded to this reviewResponded 6 October 2017

Dear Angela B - Thank you for your great review! We are so glad to hear you had an amazing stay and were able rest well. We truly appreciate your feedback and look forward to seeing you again soon.

Chris Phillip
General Manager

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Reviewed 18 September 2017

Words cannot describe the customer service that I received at this hotel!!

I stayed at this location during Hurricane Irma. From Friday, September 8th thru Tuesday September, 12. The Hurricane hit this location, Sunday evening going into Monday morning. Not one time was this hotel in any type of disarray from the common areas to the staff. It was unbelievable the type of customers service that I still received during in a state of emergency.

To the entire staff that work this event that we will never forget, I thank you all!

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Service
Thank Bryant O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris P, General Manager at Holiday Inn Express & Suites Tampa North - Wesley Chapel, responded to this reviewResponded 6 October 2017

Dear Bryant - Thank you taking time to share comments about our hotel during Hurricane Irma. Your kind words touch our hearts because this was certainly a stressful time for all our guests. We appreciate your feedback and hope you will stay with us again under less stressful circumstances.

Chris Phillip
General Manager

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