We arrived around midnight for our reservation, and we heard the desk clerk tell a phone inquiry the hotel was full. I am a Hilton Honors member. We were given room #104, right by the mechanical room. While getting ready for bed by then well after midnight, we heard a bit of noise next door (water rushing and machines humming) but thought if that's the worse it gets, we can bear it. However, by morning it was SO LOUD. We woke at 5 am to unbearable sounds of high pressure water, loud machines that ran at 90 second intervals, squeaking and clanking. Went to the desk, and she said unconvincingly,"Oh, I thought that was fixed." So they knew it was a loud room! She offered to change the room to two floors up, same for same, available later in the day. Originally agreed, but after thinking about it, was so upset that we even had to bear the room for a night (really just a couple hour's rest on a much anticipated vacation), decided to check out and go elsewhere. Very disappointing! If the manager stayed in the room for one night, I bet it would be a storage room the next day. We were not charged for the night.
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- Also Known As:
- Hampton Inn And Suites Bayside Venice Hotel Venice
- Hampton Inn Hotel Venice
- Hampton Inn Venice
- Venice Hampton Inn