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19 - 24 of 2,832 reviews
Reviewed 15 August 2022

We stay at Ocean Pointe Suites, but we don’t stay at the condos that are managed by Provident Hotel & Resort. They have the worst track record when it comes to customer service, and cleanliness. We stay in Condo’s 2307 and 3212 owned by David and Elizabeth Finch. They are very kind caring compassionate people. Their condos are managed by Sean and Denise of Oasis Vacation Rental’s. They are a top notch company and very personable and readily available. These condo’s have everything you will want or need to have the best vacation. Between the Owners and Oasis Vacation Rental they truly want their tenants to have the best time possible. These condo’s are comfortable, clean, and relaxing.

Date of stay: August 2022
    • Rooms
    • Cleanliness
    • Service
Thank DiverK9756KC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 August 2022

My family and friends had a great stay in this past weekend. Great ocean view, a local beach, and a sea water pool with a bar and jacuzzi. You have a local grocery store, restaurants, and even a movie theater within a 10 minute or less drive.

What more can you ask for?

Date of stay: August 2022
Trip type: Travelled with family
Thank Wrine0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 August 2022

This place is disgusting and smells like cat urine! The pictures and description are very deceiving! We checked in and left after 30 minutes of being there. Thank God our travel agent got us out of there!

Room tip: Go somewhere else unless you dont mind filth!
Date of stay: January 2022
    • Value
    • Rooms
Thank cathybH5668EB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 29 July 2022 via mobile

Security !!!! The older female security guard with the short haircut at the guardhouse needs to instructions on customer service . She was horrible !!! I was explaining to her that I needed to unload my bags and leave my pregnant wife in the front and she refused ti allow me . I am talking about a empty parking lot away from the handicap area . She yelled and called the police , the cop was understanding and that’s where it ends . I will never return to this place ..
Btw you be able to sleep at night , the walls are thin as paper .

Date of stay: July 2022
Trip type: Travelled with family
1  Thank angelsandman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 28 July 2022 via mobile

We stayed in 5415 at Ocean Pointe recently for a week’s vacation in the Keys. We paid extra for an ocean view condo as they looked beautiful from the photos on booking.com. Boy were we disappointed. The condo was comfortable but extremely “tired” and in need of a revamp. The breakfast bar chairs were badly stained, the patio blinds broken and a broken chair on the tiny balcony. There was an area on the kitchen ceiling where the plaster and paint had fallen off. The room safe did not work initially. Maintenance came and got it working but it worked on and off during our stay. The worst thing we noticed was the shower curtain in the master bedroom en-suite was ripped and had a bloodstain on it! Gross! We complained and it was replaced with a new shower curtain. We also complained about the broken balcony chair but it was never repaired or replaced. The condo looked nothing like any of the photos shown for the ocean view rooms at Ocean Pointe. Very disappointing. On the plus side the grounds and pool area at the resort were nice as was the bar and pier. However, it was not worth the money we paid as there appeared to be plenty other nicer places to stay nearby.

Date of stay: July 2022
Trip type: Travelled with family
Thank Bigdoll
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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