Instant disappointment! from the first card swipe into the room. The money to quality ratio is criminal. Scummy everything here including staff. Booked 6 nights, on the 4th night I killed a couple of small bugs thinking nothing of it. On the 5th night after being awoken from the loose fan in the boxed AC unit and our cement slab mattress several times; I was re-awoken to my girlfriend shrieking my name saying I need to kill a bug as she had been up to use the restroom. I got up frustrated thinking it was another small bug. However, it was a cockroach over an inch long. After killing it we turned on the main light discovering many more including small ones just like the ones I had killed the day prior not knowing what they were. Waited in our rental car until the office opened at 7. I explained our situation; instead of receiving an apology or offering me another room I was greeted with complete hostility. I explained this must be a common issue based off your reaction and complete lack of assistance. Disgustingly unprofessional! After 45 minutes of a one-sided discussion I was offered 10% off my next stay. Insulting. I was eventually able to get one night removed and I cut our stay short. We spent our last full day going through all our luggage and finding another hotel. I will be contacting Florida/Siesta Key Tourism. I'm sure they don't want this type of business to exist for the #1 beach in America.
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- Also Known As:
- Siesta Beach Resort And Suites
- Siesta Beach Hotel Siesta Key
- Siesta Beach Sarasota
- Siesta Beach Key