The last time my wife and I eat at an Outback Steakhouse was several years ago in Lancaster, PA. They are no longer in Canada to eat at. When greeted at the Reception Area yesterday, we were taken to a booth in the bar. However we were not able to seat comfortable in there. We were taken back to the Reception Area but told it would be a ten minute wait. My wife and I left and just out the door when the Asst. Manager approached me and offered to personally seat us. His intervention was greatly welcomed here as after he seated us we were offered a free entrée to share between ourselves. After this incident our meal was problem free and great food plus customer service that I have come to expect at the Outback Steakhouse. I completed their in house survey and advised the Asst. Manager of this Trip Advisor Review of this successful management intervention at the Reception Desk. Keep up the good work here.