We were a party of four out for a nice classy meal. The restaurant is comfortable but the tables are too close together for my liking. We were chatting with our neighbours as they were so near to us.
Our server was new to the job as we observed when he opened our wine. One of the people in our party actually had to open it for him as he didn't know how to use the corkscrew. Then he didn't know that the wine should be tasted by the person who ordered it and instead he free poured it into everyone's glass, even though two of our guests were actually having cocktails. I realize that everyone has to learn somehow but think that higher end restaurants should have certain protocol when it comes to their staff, especially sommeliers or wine servers. I believe the poor guy was quite embarrassed but we tried to make light of it for him.
The food was all quite good. Crab crusted cod was cooked perfectly as were the accompanying veggies. The Pad Thai shrimp was spicy and plentiful. The complimentary buns were baked fresh and a nice addition to the table.
One of our group was celebrating a birthday and it was mentioned to the waiter. A coco lava cake was brought to the table. We all thought this was a lovely gesture and of course complimentary until it showed up on the bill for $8.50. We didn't dispute it and graciously paid rather than make a scene.
The menu had some nice entree selections which ranged from $15 to $45 and the abundant wine list had enough to satiate any connoisseur at any price range.
So my overall impression of the Bonefish Grill is that it needs some improvement in the quality of its staff and better communication with their patrons. Other than that, it was a lovely evening.
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