Highly recommend taking advantage of the day bed rentals on the beach. Michael is an incredible attendant that looks after every detail. If you have a large family with kids, he can set you up daily as we did.More
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Highly recommend taking advantage of the day bed rentals on the beach. Michael is an incredible attendant that looks after every detail. If you have a large family with kids, he can set you up daily as we did.MoreShow less
Thank you for your comments and kind review. We are glad you had so much fun while staying here. We hope to see you again soon.
We immensely enjoyed our family spring break trip. One of the biggest factors to travel is outstanding customer service. Brandon with The Beach House Suites embodies service with a smile. He is a true professional and extremely service oriented. We had two beach days. Each day we rented a bed, umbrella, and multiple chairs/tables. He quickly got us set up and took care of us all day. Thank you Brandon!
While we were not staying at the Beach House Suites, we utilized the daybeds and umbrellas on the beach. MICHAEL WAS AWESOME. He is very friendly and attentive without be intrusive. He got us setup for a comfortable day on the beach. He set us up and went above and beyond the whole day. Constantly checking on us and adjusting things if need be. Great service and highly recommend you check with Michael for your beach chair needs! We will definitely revisit Michael! He is an asset to the company.
We are really happy you enjoyed your stay with us. Please come back soon!!!!!
Overall, great stay but you must temper your expectations about the aesthetics of the rooms and general appearance of the hotel. The hotel feels old - for example, the front door, fixtures, kitchen drawers, dishwasher, and furniture. But they updated tv's, provide a keurig coffee machine and have nice accents like mirrors throughout. Room 4415 is excellent as you have a forward-looking view to the beach - as opposed to other rooms that face north or south. Only downside to the room location is it is close to the road and you hear much of the road traffic. So, again if you overlook the aesthetics, the room and hotel are excellent.
The front desk staff was outstanding. Housecleaning was hit or miss over our 7 day stay. On our 2nd day, it appeared as though they came in, moved stuff around, replace towels and left. I filed a complaint with the front desk. The young man (glasses, acting supervisor) was so helpful and made sure from that day forward, the rooms were taken care of. Thank you very much for addressing. No other complaint.
For the price-point, this place is absolutely a deal. Reminder that about 1/4-1/2 mile up the beach, you have access to Don Cesar.
Thank you for your comments and review. We appreciate you visiting with us and hope to see you again. See you soon!
Brandon is a very nice and helpful beach helper. He is so nice to talk to and really gives you an amazing beach experience. From giving you great restaurants to try to just helping you set up for a beach day. Honestly the best beach helper out there!! :)
Thank you for your comments. We hope you come back again soon. Brandon is the BEST!!!
My family is staying at an amazing beach suite and we absolutely love the beach. Brandon, a very sweet down to earth guy works selling out the cabanas, beach chairs, umbrellas etc, all day. My family absolutely loves him and we are constantly surprised with how pleasant and friendly he is. He always makes the best effort in order to meet everyone’s needs and exceeds all expectations!! :D
Thank you for your comments. We are so happy you were taken care of. We hope you come back soon!!!