How disappointing. We stayed at Oceana Palms and walked over to 3800 Ocean. The hotel is gorgeous and we decided to sit outside, which was probably a mistake as we think the waiter forgot about us.
We ordered from their 3- course Restaurant Month menu. The apps were good though the salad tried to have too much going on with it and the mussels were ok, though ridiculously small portion. Once those were finished, we waited over 45 minutes for not just our entrees, but for any staff person to come out and refill our beverages. The Chicken entree was good. The Mahi was disappointing as it was 3 pieces of Mahi, prepped in different ways, on top of mashed potatoes. The mashed potatoes were ice cold. It could have been the chef making a mistake though we think it was the plates probably sat around for awhile in the kitchen during the wait for the waiter to pick them up and serve them. When the waiter showed up near the end of the course, I mentioned the cold potatoes and he did offer new ones though I declined since didn't feel like eating a bowl of potatoes after the meal.
We again had a long wait for the desserts. Both desserts were delicious. We were lucky enough to have a new server for the desserts who brought us the check right away when we asked for it otherwise we feared another long wait.
Overall, we were disappointed. The food had some high points but also did not deliver in many ways. Definite improvements if 3800 Oceans wants to bill itself as more high end. The outdoor dining was beautiful though.The biggest issue with the place was the server. He was not attentive at all. Gave absolutely no thought to us as we sat there for long periods of time with not even asking about drinks or update on our meals. While in West Palm area, we easily dined at over 20 establishments and this was by far the worst service we had and that includes high end places to a fast casual restaurant in the airport. Very disappointing as we spend a few weeks a year at Oceana Palms each year and we finally decided to try 3800 Ocean but most certainly will not return.
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