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Reviewed 4 August 2018

Nice hotel. Digital key worked very well. I just went straight to the room and did not need to stop at the front desk. If I had to say one negative, it is that the treadmill in the fitness room did not work. Would have scored 5 stars otherwise.

Date of stay: July 2018
  • Trip type: Travelled on business
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Review collected in partnership with Hampton
Thank Tanya Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerry L, General Manager at Hampton Inn & Suites Port St. Lucie, West, responded to this reviewResponded 14 August 2018

Greetings Tanya Y,

Thank you for your review, we are delighted to read that you used the digital key access which is very convenient for our guests. I do apologize for the treadmill issue, it has since been fixed and we look forward to any future visits.

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Reviewed 28 July 2018

Room was very clean, beds were very comfortable and the pillows were amazing. Friendly staff, nice welcome area. Halls were a little loud but the hotel was booked full of guests. The purpose of the trip was unfortunately for a family funeral, it was nice to come back to a comfortable place after one of the hardest days a person has to deal with.

Date of stay: July 2018
  • Trip type: Travelled with family
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Review collected in partnership with Hampton
Thank knl51612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerry L, General Manager at Hampton Inn & Suites Port St. Lucie, West, responded to this reviewResponded 14 August 2018

Good day knl51612,

Thank you for your review, we appreciate the feedback. So sorry to hear your visit was due to a funeral, but I am glad to hear our team was there for you to insure a pleasant stay.

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Reviewed 26 July 2018

This is a detailed handicap room with roll in shower, sink and rails.Very open and spacious for the wheelchair to maneuver.
The bed is a little high for transfer from a manual wheelchair.
The breakfast coffee, tea, make and make your own waffles.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Hampton
Thank drews83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerry L, General Manager at Hampton Inn & Suites Port St. Lucie, West, responded to this reviewResponded 27 July 2018

Good day drews83,

Thank you for your posting we are delighted you enjoyed your stay. We appreciate your comments regarding our ADA room with the roll in shower which meets the required standard. I do apologize for having an issue with the bed. Thank you again for your comments and will share them with our team.

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Reviewed 25 July 2018

Very clean and quiet hotel with knowledgeable, friendly and very helpful staff. Location is great, with restaurants and shopping nearby. Easy access to the areas we were visiting. Will highly recommend.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton
Thank oceanboundlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerry L, General Manager at Hampton Inn & Suites Port St. Lucie, West, responded to this reviewResponded 28 July 2018

WOW oceanboundlady,

How delighted to read your posting regarding your stay, our team cannot thank you enough. Our hotel is in a great location so many shops and restaurants to choose from. Let's not forget the NY Mets training fields are just 1 mile away. We look forward to any future visits.

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Reviewed 17 July 2018

Room was clean and staff helpful. One issue is that the Spa Rooms Tubs are small, basically normal size tub with jets. Wonder if was worth a few extra $$.
Breakfast was ok, pretty normal for a free breakfast at hotels similar to Hamptons.

Date of stay: July 2018
  • Trip type: Travelled as a couple
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Review collected in partnership with Hampton
Thank kmarx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerry L, General Manager at Hampton Inn & Suites Port St. Lucie, West, responded to this reviewResponded 28 July 2018

Good day kmarx,

Thank you for your posting, we appreciate the feedback. We look forward to any future visits.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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