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“Nice stay, great rate”

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Beachcomber By The Sea
Ranked #8 of 48 Hotels in Panama City Beach
Certificate of Excellence
Reviewed 19 April 2012

Beach and pool were awesome. Hotel room was average and bed was not great but it was a great value. We will stay here again.

  • Stayed: April 2012
    • Value
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    • Rooms
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    • Service
Thank Mcookin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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437 - 441 of 639 reviews

Reviewed 17 April 2012

As a bride trying to plan a destination wedding, this was the worst place I could have ever looked at. From the beginning, communication was lax. I was under the assumption, due to misguiding information, that our hall was right on the beach. The manager never introduced herself, never made herself known and never came out of her office to deal with us or anyone involved in our wedding while we were down there. In fact, between this place and The Celebration Place, $130 worth of liquor was stolen and NO ONE FESSED UP or even acknowledged this loss. My husband and I even stayed here on our wedding night. We did not encounter one nice, friendly face to welcome us. We tried to drop off welcome bags for a few of our guests, who unfortunately stayed here, and no one was helpful. When the rude front desk clerk couldn't find the names of our guests (because I gave the wrong check in date) it was like she felt our problem was solved. She didn't try to ask us if there was a different date she could look under for us. She didn't even ask us if we wanted to leave the welcome bags with her. I had to do all of the suggesting to help her do her job. This experience was extremely disappointing. I am going to put a bad review on every single site I can for the Beachcomber. It was awful. If you are a bride looking to plan a wedding in PCB or a guest looking to spend some time in the Beachcomber rooms, DON'T. I cannot say enough bad things about this place.

  • Stayed: April 2012, travelled with family
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2  Thank Sara T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2012

From the minute we checked in to the time we checked out, we had nothing but one problem after the other. When we arrived to our room we were quite surprised to find dirty dishes in our cabinets, food crumbs in the drawers and only 4 towel sets for the 6 of us that they knew were coming! After the maids came the next day to clean the room, they continued to mutter at the fact that they didn't find it dirty...REALLY! Another day, the guys went deep sea fishing and the girls went to Destin to goto the outlet mall. When I arrived back to the room, I found my door wide open and my room only partially serviced. MY BAD, I left my pillow on the bed so they said they could not make the bed but what about my clean towels I didn't get or only half the trash cans empty and nevermind the sweeping of the floor...after all it is beach front hotel why would they think there might be sand they should sweep up. When I went to the front desk to address the concern of my door being left open, I was addressed by an overwhelmed desk clerk with attitude. When I asked to speak to the manager on duty I was told he was gone for the day even though I just saw him walk through the office door. I had to wait over an hour while they called a manager from home who doesn't even work at this location...what good was he...NONE! I would never stay at this resort again. I would rather stay home than deal with what I dealt with...rude employees who have been trained to only say sorry, sorry, sorry, sorry. Well thats great but sorry never fixed anything. Oh, if you do decide to stay there, don't eat the yogurt. I say this because for two days, they served expired yogurt and the other days they served it on the use by date. USE BY means before. AWFUL EXPENSIVE WASTE OF TIME....

Room Tip: Floors 3, 5 and 6 have ice machines.
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  • Stayed: April 2012, travelled with family
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2  Thank mommaford99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2012

This hotel had the worst customer service. The employees were very rude. We spent a lot of money and was not worth it. Its a beautiful resort and could be a nice place. They need new employees and better management until then don't waste your time on this place!

  • Stayed: March 2012
    • Value
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Thank pcb5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2012

My children were exhausted from traveling five hours from Orlando. Although our original intention was to drive from Orlando to Birmingham, by the time we made it to Panama City Beach they really wanted to stay one more night at a hotel (to rest and swim) before traveling all the way home. So, I began walking into various hotels and resorts to check on availability and prices during spring break, all ranging $145 - $220 a night before taxes and fees. Of course, we were expecting high prices, but we had found a coupon that did not have exclusions or suggested dates on it from Beachcomber by the Sea. I walked in to check on availability and prices, and when the male clerk gave me a price of $179 for one night, I asked if they were currently honoring their coupon posted in the travel coupon book that I found at a rest stop. Laughing histarically in my face, he said, "No. We don't honor coupons during our busiest time of the year. That would be like giving money away."

So, even if my husband and I had not decided to drive to Destin to leave behind the drunks-infested Panama City Beach, we definitely would have not stayed at this hotel after such a mistreatment of guests found at the front desk, which is the first impression of the hotel.

  • Stayed: March 2012, travelled with family
    • Value
    • Location
    • Service
Thank Busymomoftwins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Beachcomber By The Sea

Address: 17101 Front Beach Road, Panama City Beach, FL 32413-2343
Region: United States > Florida > Florida Panhandle > Panama City Beach
Amenities:
Beach Free Breakfast Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Panama City Beach
#7 On the Beach Hotel in Panama City Beach
#8 Romantic Hotel in Panama City Beach
#15 Family Hotel in Panama City Beach
Price Range: ₹ 5,994 - ₹ 21,369 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Beachcomber By The Sea 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
Comfort meets convenience at Beachcomber By The Sea, one of BY THE SEA RESORTS' four gulf-front Panama City Beach hotels. The many ball teams, festival-goers and bikers that visit the "Real. Fun. Beach." Prefer the Beachcomber because of its proximity to Frank Brown Park. Families love the heated, gulf-front pool and convenience to the Pier Park shopping, dining and entertainment complex. Couples crave the Jacuzzi suites. Church groups and brides-to-be adore the affordable rooms and banquet room located across the street at the Beachcomber Retreat. All of our guests enjoy perks like FREE continental breakfast and discounts at area attractions. Other amenities include gulf-front accommodations with private balconies and fully-equipped kitchens, a heated, gulf-front whirlpool, a laundry facility, a computer lounge and more. ... more   less 
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Also Known As:
Beachcomber By The Sea Hotel Panama City Beach

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