The package was to include Beach set-up...no problem on day one, but on the second day we were told our information/name was not listed and we would have to pay---refused to do.
At Check-in at Sunrise...all information was incorrect EXCEPT my credit card number. There were no Parking Passes, so the clerk had to make one which he did properly in my opinion. The next day the Security Guard aggressively approached us as we returned from the beach and questioned us about where we were staying and what kin of car we were driving. We kindly answered his questions, he said our Parking Pass was invalid! Again, we explained the reason for the Pass (per check-in) . He was rude & condescending...not a good look.
Leaving for dinner later, a Notice had been placed on the car that we would be towed.....not a good follow-up.
What a great week spent at 1808 Ocean Reef! The view from the 18th floor was fantastic! The balcony was huge, and perfect for early morning breakfast and beach watching. Loved being able to wake up each morning with the ocean in view. The rooms were larger than expected, and very comfortable. Every thing was clean, and well stocked. The pools and hot tub were always clean, and the gorgeous beach was just steps from the building. We are already trying to plan when we can go back!
I really enjoyed my stay here. Everything about this condo is great. Would love to rent this exact condo again. Love the view from the 18th floor. Didn't have to go far for entertainment or food. I am definitely coming back.
I found check-in easy and the staff was very pleasant. The condo was beautiful with a fantastic View overlooking the ocean. It was clean, decorated nicely very beachy and well equipped with everything that we needed. We had a wonderful weekend and the birthday girl said this was the best birthday ever!