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“Great pools and staff in a fair location”

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Marriott's Ocean Pointe
Certificate of Excellence
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great pools and staff in a fair location”
4 of 5 bubbles Reviewed 29 April 2012

We are owners at the Marriott Waiohai and had our trip planned there for last September, but then we got an email notice that the pool would be closed for renovations for our time there. So we cancelled our reservation and flight, lost $100.00 due to canceling our Hawaii flight, and found ourselves needing to trade. I called Marriott and complained vociferously and all I got was a promise that we would get 100.00 Marriott gift certificate that never came. I thought we should get some help from them getting a trade, but that too never happened. I opted for Marco Island and gave about a six week window for March and April. When we bought at Waiohai, we were assured that we would have great trading power but alas, that is not true. We were called in the winter and told that since we could not get Marco Island, perhaps we should consider Ocean Pointe before it was too late. I think they want Marriott owners there so they can sell them their new resort in the area, Oceana Palms, which I have to say is beautiful. Before we even got there, they called to urge us to attend their sales pitch, but we refused.
When we drove there, we were disappointed in the area. It is just ok. The lobby is not pretty. There is a real dearth of restaurants, but we ended up liking the Sailfish Marina, which does offer a beautiful view, and Johnny Longboats. The only food at the Marriott is at the Tiki Bar, that does serve good drinks and bar food, and there is a Pizza Hut take out At least, there is a Starbucks at the Marketplace, but some of the rolls we bought there were stale. The villa had been renovated; the beds were comfortable, but the living room furniture was not. The pools and the spas though are beautiful, very large, clean, and warm. Every staff member there including service people you might meet in the elevators are unfailingly polite and cordial. We would recommend the boat ride and tour that leaves from the Sailfish, a trip to the Flagler house, a trip through the Everglades, and a visit and dinner at the Breakers in the real Palm Beach. It is the most beautiful hotel that I have ever seen and our dinner there was wonderful.
If I had to do it over, I would stay at the Kingfisher building, but I am not sure if these villas have been renovated yet. That building provides the only view of the ocean while you are at the pool. Hedges at the other pools prevent you from seeing the ocean. Apparently they need to do that to cut down on the wind. It is a shame because the beach is beautiful; unfortunately, it costs thirty dollars to rent a beach chair-a major rip off.

Room Tip: If you are not an owner, the best they will give you is the third floor.
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  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Holtmeier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,318 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (436)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Westchester, NY
Level Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed 24 April 2012

Recent colorful renovations of hallways and furniture in units result in a significant improvement of this resort. A new Publix supermarket at the bridge to Singer Island makes shopping for provisions much more convenient. The only negative is the lack of hotel amenities on the beach and the limited restaurant options on the property.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank APBWestchester_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Stroudsburg, PA
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

The resort is well maintained, has polite and helpful staff and is beautifully appointed with clean and spacious rooms.
My wife and I had a 1Bedroom apartment in the Sailfish building with ocean views and also overlooking the pool.
There is hardly anything negative about the resort!
The beach never felt crowded, although the sand strip is not that wide. Whenever we passed by the pools there were available chairs.
However, we thought that having a car is a must, unless someone wants to walk to the somewhat limited dining choices.
This resort is great for someone looking for a peaceful, relaxing vacation. On the other hand the kids looked pretty busy and happy with various activities and games, but without being too loud or things getting out of control.

Room Tip: Try to request a higher floor room (above 4th floor), but keep in mind that these are normally assig...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank sd2734
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ontario
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 April 2012

Ocean Pointe never disappoints. My family have been returning to this resort for the last 5 years. The rooms are great, clean, with all the amenities of home. There are views of the ocean from every room and the pool and grounds are great for the whole family. With young children there is great security and lots of activities for the children, both ones that are free and that cost extra. The beach is very convenient to access and the marina on the other side is full of energy and activity.

We purchase these rentals from the Redweek site and have had nothing but great experiences. I have strongly recommended this resort to others in my immediate family and friends and everyone has been very impressed with this property. We always look forward to returning each March break.

This is not a property that a young couple would book, but for families with young children, or trips with extended family it is an excellent destination. The airport is only a 15 minute drive away, and only 45 minutes from Fort Lauderdale international.

I strongly recommend this resort for a relaxing family vacation.

Room Tip: Book through Redweek.com. If you have a family of 4 or more look to book a one bedroom with king an...
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dpharm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 20 April 2012

I exchanged my timeshare for this resort, and I was very happy. As an exchange guest, I had low priority in term of room assignment. I was in Pompano level 1, but the resort was pretty compact, I did not feel that we had to walk that much. Room was clean. Check in was quick. Hotel had 4 large pools and was right next to the beach. There were not that many good restaurants within walking distance. Sailfish Marina is 3 blocks away. You can take water taxi from there to peanut island or do a fishing trip. A lot of people go to Publix for grocery and cook in their room or use the hotel's grills for BBQ. Singer island is an up and coming area. There are a lot of construction. I had no problem walking at 9pm from Sailfish Marina to the hotel.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank newbees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marriott's Ocean Pointe

Property: Marriott's Ocean Pointe
Address: 71 Ocean Ave, Palm Beach Shores, FL 33404-6274
Region: United States > Florida > Palm Beach Shores
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Palm Beach Shores
Price range (per night): ₹ 13,160 - ₹ 37,404
Hotel Class:3.5 star — Marriott's Ocean Pointe 3.5*
Number of rooms: 341
Reservation Options:
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Also Known As:
Marriott`s Ocean Pointe Hotel Palm Beach Shores
Marriotts Palm Beach Shores
Marriotts Hotel Ocean Pointe
Marriott Palm Beach Shores
Marriott Ocean Pointe
Marriotts Ocean Pointe

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