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Klettenberg
Florianopolis, SC

Spotless bedrooms

5.0 of 5 bubblesReviewed 27 Apr 2015
We were looking for a good place to stay on our trip to Sarasota, but the beach hotels we had searched were all too expensive or had poorly maintained installations.
So, we´ve decided to book Bentley´s and we had a nice surprise.
The first point to keep in mind is that the rooms and the swimming pool area have nothing to do with the grey facade.
The rooms were really clean, with a nice and clean furniture. There is also a coffee machine in each room. I think that the role hotel have been refurbished recently.
On the breakfast you have to choose a hot meal from their British menu, but it was ok.
Date of stay: February 2015
Room Tip: There is more privacy at the second floor bedrooms
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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All reviews nokomis beach pool area venice area nice pool minute drive beds were comfortable tiki poolside blinds
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Reviewed 25 April 2015

Very nice hotel, great amenities, friendly staff. Even had early morning coffee in the lobby. Check in and check out was a breeze. Clean room and soft bed, internet worked great and everything a business traveler needs to feel at home.

Room tip: ask for a ground floor
Date of stay: April 2015
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
2  Thank Dewlittle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 April 2015

Stayed at Bentley's early April- Printer out all week; water was bad for a few days- used bottled water; Breakfast was from one to two hours long- one cook and one waitress; Fire arlarm at 2:00 AM- worker accidently tripped it; Breakfast closed one morning due to a gas leak. Closed the bar area on a weekend night at 12:00AM.

Date of stay: April 2015
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank pacoluccio
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 April 2015 via mobile

Very unprofessional. Made a complaint neither the manager nor restaurant manager called to aplogized for their staffs behavior.
Unwelcoming in all ways. Total lack of service for huge party renting out 20 rooms.
First place that we have ever truly felt racism and outward rudeness.
We find out after talking the party was to recieve breakfast vouchers. Guest told us yes while someone was walking away the receptionist only said oh forgot to give them their vouchers. More then half our party did not recieve them.
What's even more appalling is the resturant staff. Place was hardly ever busy and almost all the guest had complaints. They all had to ask individually while seated at tables together for water and utensils.
One family stood waiting 15 mins while only one table was occupied and no one even bothered to acknowledge them.
Another had guy already ordered food to go with a friend and decided to go down and eat there instead; as he arrived the waitress told the friend you need to tell your ppl breakfast is over at 1030 and they don't need to be showing up right before.
My biggest complaint is having the sheriffs knocking on my door after 1am looking for someone who started a fight! I was upset told them I have kids why are you waking us up. The sheriffs apologize and said sorry its because your room number was mentioned downstairs. I had no clue who the person was that they were even looking for.
So this was a big wedding for a great girl and I myself was shocked at the rudeness to have someone pounding on the door. We had just left the wedding celebration half of us sitting in circle eating pizza. We hear the door and open it. The hotel clerk who was so angry threatened I don't care if I ruin the wedding I will call the cops and you will leave the hotel. Wow I was so shocked they did not give us warning or a call to ask us to quiet down. Seriously how quiet does it need to be all we were doing was having some laughs and talking.

Date of stay: March 2015
Trip type: Travelled with family
3  Thank Poukao
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2015

Just stayed one night after a long drive...great happy hour, spacious room..I wat to thank the front desk staff who were so helpful and nice to me when I had to send an urgent fax.w

It's a great spot to stay to explore teh great beaches in and around Sarasota

Date of stay: April 2015
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
Thank rubymurray333
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2015 via mobile

The hotel was clean and welcoming. The pool area was very comfortable although the Tiki bar closes at 10 pm; which is understanble since guest rooms surround the pool.

Only downfall, it's a bit of a drive to the beach or nearby attractions.

Date of stay: April 2015
Trip type: Travelled on business
Thank CindyC1909
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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