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“Convenient for airport travel”

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Sheraton Suites Orlando Airport
Ranked #69 of 336 Hotels in Orlando
Certificate of Excellence
GreenLeadersGold level
Suburban Illinois
Level Contributor
87 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Convenient for airport travel”
Reviewed 15 April 2012

We arrived on a late flight and the shuttle promptly picked us up. The staff at the hotel was very friendly and accomodating. The room was fine for a night. Starbuck's in the lobby. Skipped breakfast which was an overpriced buffet.

  • Stayed April 2012, travelled with family
    • Value
    • Location
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Helpful?
Thank guess2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja G, General Manager at Sheraton Suites Orlando Airport, responded to this review, 16 April 2012
Especially coming from a frequent traveler such as yourself, we certainly appreciate a 5 star rating on our service! As an alternative to breakfast buffet we also offer à la carte service with something for every taste and appetite. Please join us again during your next stay in Orlando. Sonja –General Manager
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Rating summary
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Traveller tips help you choose the right room.   Room tips (179)
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English first
Flower Mound, Texas, United States
1 review
Reviewed 11 April 2012

well kept up. rooms very nice. desk staff was very helpful particularly Sandra.

Room Tip: spa was out of order at the time. but I usually don't use a spa.
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lois M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 April 2012

Have to say, this hotel really goes out of their way to make you feel welcome. My business partner Mike and I were on a business trip, heading back up to our hotel room and the chef (Chef Dave) started making conversation with us in the elevator. He was a pretty pleasant person, telling us what's great in the area and some of the things he loves about his job.

Later, we were on the way out of the hotel, on the way back to the airport, but decided to grab a quick bite at the hotel bar so we could save time. We ran into the chef again and we got into more conversation about the hotel menu, current events, and overall it was a very positive experience.

We also were introduced to Kelly, who worked in the hotel restaurant. She was just as pleasant as Chef Dave and explained to us the "10" pin-buttons they wore on their shirts. What Kelly said was they strive for "10-star" quality service, and anything we needed, had questions about, or wanted done in a custom way (from the menu, to our hotel room, to the food we ordered) they would be more than happy to accommodate. Kelly did a terrific job of constantly checking in with us, making sure we had everything we needed, and made very intelligent conversation about current events as well.

Room Tip: The suites are pretty "sweet." They're unlike other hotels and overall very well-desig...
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  • Stayed March 2012, travelled on business
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Helpful?
1 Thank Tripper687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackson, NJ
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 4 April 2012

dissapointed very much considering the one in tampa was much nicer. room was clean and spacious but outdated and chipped paint on stuff, needs a overhaul.pass the breakfast buffet, they were very understaffed on sunday. i sat down, had lipstick print on my juice cup, there was not a big selection. the oatmeal looked 3 days old and when i asked if i could order off the regular menu for oatmeal, i was told its at the buffet. i said i would like to order fresh oatmeal, if thats all im going to eat im not paying for buffet.menu stated it came with raisins and peach compote. 20 min later i had to ask where it was, it came with apples and cinnamon which i did not want, when i mentioned it i was told, oh ok. really no customer service.understaffed as well. bed was not as comfy as the one in tampa. no robe or loofa either.

  • Stayed March 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank brandysmom1214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSuitesMCO, Manager at Sheraton Suites Orlando Airport, responded to this review, 5 April 2012
Dear brandysmom1214

I have read your comments regarding our restaurant operation with great concern, but would also like to thank you for your honest feedback. Your observation regarding our staffing level on that particular Sunday morning is absolutely correct. One of our servers did not report for his shift that day and we have since discontinued his employment. I can assure you that our buffet oatmeal is prepared fresh every morning as well as our à la carte oatmeal, which is listed as cinnamon pecan on the menu. Please allow me to extend my sincere apologies for the lack of service we provided. I would greatly appreciate the opportunity to discuss any additional choices you would have liked to see on our breakfast buffet with you directly.

Dave Mudge – Director of Food & Beverage
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Kirkwood, Missouri
1 review
Reviewed 2 April 2012

Needed to stay close to the airport. Chose Sheraton from past good experiences. This was so luxurious.

Room Tip: Very clean, up to date, beautiful, private, quiet
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  • Stayed March 2012, travelled solo
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Helpful?
Thank Joyce U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Suites Orlando Airport

Property: Sheraton Suites Orlando Airport
Address: 7550 Augusta National Dr, Orlando, FL 32822-5020
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Green Hotel in Orlando
#34 Business Hotel in Orlando
#98 Romantic Hotel in Orlando
#116 Family Hotel in Orlando
Price range (per night): ₹ 6,804 - ₹ 13,544
Hotel Class:3.5 star — Sheraton Suites Orlando Airport 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
We look forward to welcoming you to the newly updated, 100% smoke-free Sheraton Suites Orlando Airport. Take advantage of our complimentary 24-hour shuttle service to and from Orlando International Airport (MCO), just one mile away. Our all-suite hotel will greet you with comfort and warmth as you settle in and start to explore nearby Orlando, including Walt Disney World, Port Canaveral, SeaWorld, and Universal Studios. We are also close to Lake Nona, Nemours Children's Hospital, and the Orlando VA Medical Center. Fresh from a multimillion-dollar renovation, each spacious suite boasts a warm, cozy atmosphere, contemporary styles, and comforting Sheraton touches. Keep in touch with complimentary High Speed Internet Access at an ample workspace while staying energized with fresh-brewed Starbucks(R) coffee or Tazo(R) tea. The separate living area is complete with a mini-refrigerator and a microwave. Spend a quiet evening in front of the 40-inch LCD flat screen TV with in-room movies, or relax beneath the crisp sheets and soft blankets of your Sheraton Sweet Sleeper(R) Bed. Hotel guest parking is available and costs USD 10 per day. As a part of our ongoing effort to create an even more inviting atmosphere for our guests both the indoor and outdoor pools will be closed for extensive renovations between May 18th - May 30th, 2015. We will do everything to limit disruption to our guests, but do expect some noise disturbance during the first few days. ... more   less 
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Also Known As:
Sheraton Suites Orlando Airport Hotel Orlando
Sheraton Hotel Orlando Airport
Sheraton Orlando
Orlando Sheraton

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