We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sheraton Suites Orlando Airport
If you like this hotel, you might also be interested in
US$ 309
US$ 269
Sheraton.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$ 192
US$ 162
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$ 160
US$ 129
Booking.com
View Deal
  • Pool
  • Restaurant
US$ 285
US$ 222
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Marriott's Grande Vista(Orlando)(Great Value!)
US$ 163
US$ 154
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Caribe Royale Orlando(Orlando)(Great Value!)
US$ 207
US$ 152
Agoda.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
US$ 213
US$ 177
Expedia.com
View Deal
  • Pool
  • Restaurant
US$ 511
US$ 291
Booking.com
View Deal
  • Pool
  • Restaurant
Universal's Cabana Bay Beach Resort(Orlando)(Great Value!)
US$ 222
US$ 185
Hotels.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
US$ 615
US$ 516
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (1,098)
Filter reviews
1,098 results
Traveller rating
498
362
140
54
44
Traveller type
Time of year
LanguageAll languages
More languages
498
362
140
54
44
Show reviews that mention
All reviewscarlos veccofront deskindoor outdoor poolthe shuttle drivernext morningan early flightfree shuttletwo room suitethe living room areastayed one nightrestaurant staffport canaveralrental carstarbucks coffeebreakfast buffetsofa bednice property
FilterAll languages
Updating list...
810 - 815 of 1,098 reviews
Reviewed 11 April 2012

well kept up. rooms very nice. desk staff was very helpful particularly Sandra.

Room Tip: spa was out of order at the time. but I usually don't use a spa.
  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lois M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2012

Have to say, this hotel really goes out of their way to make you feel welcome. My business partner Mike and I were on a business trip, heading back up to our hotel room and the chef (Chef Dave) started making conversation with us in the elevator. He was a pretty pleasant person, telling us what's great in the area and some of the things he loves about his job.

Later, we were on the way out of the hotel, on the way back to the airport, but decided to grab a quick bite at the hotel bar so we could save time. We ran into the chef again and we got into more conversation about the hotel menu, current events, and overall it was a very positive experience.

We also were introduced to Kelly, who worked in the hotel restaurant. She was just as pleasant as Chef Dave and explained to us the "10" pin-buttons they wore on their shirts. What Kelly said was they strive for "10-star" quality service, and anything we needed, had questions about, or wanted done in a custom way (from the menu, to our hotel room, to the food we ordered) they would be more than happy to accommodate. Kelly did a terrific job of constantly checking in with us, making sure we had everything we needed, and made very intelligent conversation about current events as well.

Room Tip: The suites are pretty "sweet." They're unlike other hotels and overall very well-designed and maintained.
  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tripper687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2012

dissapointed very much considering the one in tampa was much nicer. room was clean and spacious but outdated and chipped paint on stuff, needs a overhaul.pass the breakfast buffet, they were very understaffed on sunday. i sat down, had lipstick print on my juice cup, there was not a big selection. the oatmeal looked 3 days old and when i asked if i could order off the regular menu for oatmeal, i was told its at the buffet. i said i would like to order fresh oatmeal, if thats all im going to eat im not paying for buffet.menu stated it came with raisins and peach compote. 20 min later i had to ask where it was, it came with apples and cinnamon which i did not want, when i mentioned it i was told, oh ok. really no customer service.understaffed as well. bed was not as comfy as the one in tampa. no robe or loofa either.

  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank brandysmom1214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSuitesMCO, Manager at Sheraton Suites Orlando Airport, responded to this reviewResponded 5 April 2012

Dear brandysmom1214

I have read your comments regarding our restaurant operation with great concern, but would also like to thank you for your honest feedback. Your observation regarding our staffing level on that particular Sunday morning is absolutely correct. One of our servers did not report for his shift that day and we have since discontinued his employment. I can assure you that our buffet oatmeal is prepared fresh every morning as well as our à la carte oatmeal, which is listed as cinnamon pecan on the menu. Please allow me to extend my sincere apologies for the lack of service we provided. I would greatly appreciate the opportunity to discuss any additional choices you would have liked to see on our breakfast buffet with you directly.

Dave Mudge – Director of Food & Beverage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2012

Needed to stay close to the airport. Chose Sheraton from past good experiences. This was so luxurious.

Room Tip: Very clean, up to date, beautiful, private, quiet
  • Stayed: March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Joyce U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2012

I spent two nights at this hotel at the beginning and end of my trip. The first night I was in a room on the third floor that was clean, quiet and very nice. The second night I was on the first floor right by the lobby door and it was a lot noisier. The room was also a little bit older, but still nice. The pool area is nice and has an indoor/outdoor feature. I would not recommend eating at the hotel, the food is expensive for what you get and there are a lot of great options nearby. It is a decent hotel if you need a place to stay for one night.

Room Tip: I would avoid the first floor- much quieter on the upper levels.
  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank elriotravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSuitesMCO, Manager at Sheraton Suites Orlando Airport, responded to this reviewResponded 31 March 2012

Dear elriotravels,


Thank you for taking the time to share your experience with us and for mentioning that you enjoyed our rooms and pool area. We are always more than happy to accommodate guest requests and will make every effort to reserve a room for you on the 3rd floor during your next stay with us. We are also excited to announce that we are working on a new restaurant menu, which will be rolled out in the next few weeks. We hope to welcome you for a longer stay next time!


Thank You
Nelson Santos
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews