We chose Embassy Suites Hotel in Orlando because of the good experiences we've had with Embassy Suites in the past. However, we chose this particular hotel because of the advertised scheduled free shuttle to Disney and Universal attractions. Because we had the opportunity to use the free shuttles at previous Embassy Suites we had stayed at, we made the mistake of assuming that this one would run just like the other ones we had used. Every hour on the hour. Wrong. There were two trips to Disney in the morning--8:30ish and 10:30ish. That's it. They will pick you up from Disney, but only at 5:15 pm, 8:15 pm and maybe 10:00ish? The Universal shuttles were even more scarce. We were really disappointed when we realized the free shuttle was different than other experiences at Embassy Suites. I should have called and looked into it before we left. Be careful. We tried the shuttle one day--it only drops off at Epcot--which was another big mistake, because we had a heck of a time getting to Downtown Disney, which was our destination. It was really more trouble than it was worth, and didn't work for us at all. It took us two ours to get to Downtown Disney with the tangled web of Disney Transportation. Take a cab and pay the $30. It will save you a lot of time and confusion. Also, the online brochure advertises a steam room. Don't be misled. I had a bit of a cold and was looking forward to a steam, but it seems they don't have one. No one at the front desk seemed to know. The men at the front door who greet you are fantastic, but one of the females who answered the phone was very unprofessional, and was laughing so hard she could hardly speak. The free breakfast is great, but the complimentary happy hour is pretty sad. The room was fine, but the furniture and carpet was pretty worn. Couldn't hear anyone in the rooms next to us, which was nice. The location is fantastic. Great locations all within walking distance. Nice outdoor pool and sauna. Would recommend this hotel to others, but with above cautions. Probably wouldn't stay there again. Lots and lots of other hotels to choose from.
- Official Description (provided by the hotel):
- Deluxe, all suite hotel located in the convenient, exciting International Drive area, surrounded by a variety of dining, entertainment and shopping venues. Accommodations are spacious one-bedroom suites with microwave, refrigerator & coffee maker. All guests enjoy a Complimentary Breakfast and free evening beverages daily! ... more less
- Reservation Options:
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- Also Known As:
- Embassy Suites Hotel Orlando - International Drive / Orlando
- Embassy Suites Orlando
- Orlando Embassy Suites