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“Embassy Suites is very good value and ideally situated”

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Embassy Suites by Hilton Orlando International Drive Jamaican Court
Ranked #114 of 336 Hotels in Orlando
Certificate of Excellence
Bridgetown, Barbados
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Embassy Suites is very good value and ideally situated”
Reviewed 22 February 2012

Embassy suites is ideally situated on International drive with lots of food options nearby: Boston Lobster buffet, Tony Roma’s, Olive Garden (to mention a few). It is also ideally situated between two Outlet Malls, one of which is situated at the end of the IRide Trolley line, so you can’t miss it. Breakfast was great, with varied options for the made to order breakfast omelet. I also found the service at the omelet station to be efficient with friendly staff. The selection of fruit and breads was also adequate. There is a Budget car rental agency off the lobby area which came in handy since the car rental (with GPS) is much cheaper option to and from the Disney Parks vs $43 one way by taxi. While I didn’t make use of the indoor pool, jacuzzi and gym, I noted persons having a good time whenever I passed by. Even though the hotel is not new, it is very good value for money, since there is a comfy sitting area AND bedroom. The sitting area was also equipped with a fridge, microwave and sink. The only disadvantage was the extremely loud air event in the bathroom which made showering in the dark a much better option than turning on the light, but I doubt that was the case in other rooms. I would definitely go back to Embassy Suites, the staff were friendly and accommodating, and the atmosphere in the atrium was very relaxing.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank sapodillabrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (270)
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Ocala, Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 February 2012

I have been to this Embassy a couple of times, usually the front check in are very friendly but there is one older woman at the front who has not very customer service. She was there both times I had checked in and both times very disrespectful. Also the breakfast selction was poor , there was nothing in stock. My shoes were sticking to the floor in the breakfast area, pool was dirty and AC did not work in room or vanity lights. The staff doing the breakfast were polite .

Room Tip: Make sure the ac is working and the lights in the room, stock the breakfast area and check in should...
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  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lorraine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shawn s, Manager at Embassy Suites by Hilton Orlando International Drive Jamaican Court, responded to this review, 27 February 2012
Dear Lorraine S,

I am sorry to hear about your unpleasant experience with us. I agree completely that your experience at the front desk should be a pleasant one, not uncomfortable or disrepectful. We pride ourselves on customer service and this behavior described is unacceptable. We do have a fantastic selection at breakfast and work very hard to keep the hotel and grounds cleaned. Please feel free to contact me so I can discuss your stay with us so we can better improve our guests experiences.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lexington, Kentucky
Level Contributor
5 reviews
Reviewed 21 February 2012

We stayed at this Embassy Suites for our company's national conference. This is an older hotel that they have updated. It was great to have a delicious breakfast every morning and the cocktail reception every evening. The rooms were very nice and the staff are very helpful and friendly. We had a great experience here.

Room Tip: I was on the interstate side which was a little noisy
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  • Stayed February 2012, travelled on business
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Helpful?
Thank treymccallie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Harbor, Florida
1 review
Reviewed 21 February 2012

I am a Hilton Gold member, and I travel to various Hilton properties. This was my first time at this property. I enjoyed the whole experience. Very friendly front desk staff, and great happy hour and breakfast.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank superjesse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 February 2012

The usual Embassy Suites experience with a few, minor caveats. No Splenda in the rooms, which is normally stocked. The made to order breakfast is sub-par. The woman making the scrambled eggs and omelets managed to make everything flat, rather than fluffy. Scrambled eggs should not be flat and chopped. The few items that were served buffet-style were cold by the time you received your eggs order. There are better ways to run a food line.

There seemed to be a shortage of pillows - there were only three on the king-sized bed and none for the fold-out couch. When we called and asked, that's what we were told, there was a shortage, but that they would try to find some. They did come up with two.

Wireless in the room was extremely slow with occasional drop-outs.

The airconditioning was rather loud. My son said it would wake him up when it kicked on.

Manager's reception was kind of skimpy in the snacks department.

The staff was all good, no complaints there, just a lot of minor whines. Would I use this Embassy Suites again? Hard to say - nothing terrible happened, it just didn't seem to meet the usual standards.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank subatomicbrenchley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Orlando International Drive Jamaican Court

Property: Embassy Suites by Hilton Orlando International Drive Jamaican Court
Address: 8250 Jamaican Ct, Orlando, FL 32819-9313
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#65 Business Hotel in Orlando
#108 Romantic Hotel in Orlando
#125 Family Hotel in Orlando
Price range (per night): ₹ 7,712 - ₹ 18,793
Hotel Class:3.5 star — Embassy Suites by Hilton Orlando International Drive Jamaican Court 3.5*
Number of rooms: 246
Official Description (provided by the hotel):
Welcome to the Embassy Suites Orlando - International Drive/Jamaican Court hotel, steps from International Drive shopping and dining, and near world-famous theme parks. We're less than two miles from Orange County Convention Center, and 20 minutes from Orlando International Airport (MCO). Take the I-Ride Trolley to the convention center or the complimentary shuttle to Universal Orlando(R) Resort, SeaWorld(R) Orlando and Aquatica™, SeaWorld's Waterpark. This hotel near International Drive is an all-suite hotel providing convenient access to local attractions. Stretch out in a spacious two-room suite on the sofa bed in the living area or in the private bedroom. Keep drinks and snacks cool in the refrigerator. This Embassy Suites Orlando International Drive hotel offers a free cooked-to-order breakfast each morning, and beverages and light snacks at the complimentary Evening Reception*. Unwind after a convention center meeting, a day at the theme parks, or shopping along International Drive. Take in the beauty of our open-air atrium by the indoor waterfalls. Host your function at the Embassy Suites Orlando - International Drive/Jamaican Court hotel. Our Executive Boardroom provides meeting space near the convention center and Orlando businesses. Relax in our outdoor pool, exercise in our modern fitness center, and enjoy complimentary WiFi. * Service of alcohol subject to state and local laws. Must be of legal drinking age. Highlights All-suite hotel near International Drive and Orange County Convention Center Complimentary scheduled theme park transportation to Universal Orlando(R) Resort, SeaWorld(R) Orlando, Wet 'n Wild(R), & Aquatica™, SeaWorld's Waterpark International Drive hotel steps from shopping, dining, and entertainment Complimentary cooked-to-order breakfast and Evening Reception* Complimentary WiFi, outdoor pool, and modern fitness center Perfect Orlando event venue for business meetings, weddings, & more for up to 300 guests What to do around here Our Embassy Suites Orlando International Drive/Jamaican Court hotel is a proud Universal Orlando(R) Partner Hotel providing complimentary scheduled transportation to Universal Orlando(R) Resort, a complimentary cooked-to-order breakfast, and a complimentary Evening Reception*. Drive less than 8 miles to visit Walt Disney World(R) Resort, including: Magic Kingdom(R) Park, Epcot(R), Disney's Animal Kingdom(R) Theme Park, and Disney's Hollywood Studios(R). Discover exciting shopping, dining and entertainment steps from our International Drive hotel. In addition, ride the I-Ride Trolley along International Drive, which stops at Orlando's famous outlet malls and the Orange County Convention Center. Other notable attractions include the Mall at Millenia, The Holy Land Experience, and the Amway Arena. ... more   less 
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Also Known As:
Embassy Suites Hotel Orlando
Embassy Suites Orlando
Orlando Embassy Suites
Embassy Suite Orlando Jamaican Court

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