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“good price but you get what you pay for”

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Quality Suites Universal South
Ranked #286 of 341 Hotels in Orlando
Reviewed 8 May 2017

the positives are:

Great location,
Cheap price
pool area is always empty because people tend to visit theme parks etc

now first off do not be fooled by their pictures they are indeed of the hotel but possibly taken many years ago, either that or someone has some good Photoshop skills. it is not nearly as nice or as clean as the pictures have u believe.

the pool has green stains on the inside of it on parts of the walls etc as well as bits on the floor as well as a few leaves etc by all means its not filthy but not clean. the hot tub is more of a small round bath in the floor as only one jet works,

the rooms are very dated and old looking they are comfortable and a good size but that's about it.

by far the worst part about it is the breakfast that is included. you would be extremely lucky if you manage to find a seat, the breakfast options include, sausages, rubber eggs and beans. there is a selection of 2 cereals and coffee. the only good part is the waffle mix and maker which is actually quite nice but be prepared to eat it standing up.

if you stay here a good tip is to know that denny's is only a few minutes drive away.

if you are just looking for somewhere to sleep then this is ideally located and a cheap price, but if you are expecting to get what u see in the pictures then don't book.

Room Tip: all rooms are equally as old and dirty
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  • Stayed: May 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Lewis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (629)
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21 - 25 of 629 reviews

Reviewed 3 May 2017

Traveled for work and these reservation were made for us.. If wife and kids were traveling with me, We would have had to leave this hotel.. Maintenance man Jeff did address a issue with AC unit immediately. Thanks Jeff.. Santo at the Tiki bar made the stay, will visit him at tiki bar when I'm in Orlando again. if rooms are not remodeled or seriously cleaned will not stay at this hotel. the front desk could use some competent help, few not all of the desk were useless to say the least, the continental breakfast was terrible.

Room Tip: find newer Hotel!
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  • Stayed: April 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank michael_gumina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2017

Santos runs the Tiki Bar and does a great job! He is friendly and entertaining. His drinks are great and not over priced. All the food he makes is fresh and delicious. The pool area where the Tiki Bar is is also nice.
The rooms are a bit dated and smelled a little musty. Jeff the head of maintenance was very friendly and said they tried to upgrade the rooms in the off season, but they need to make it more of a priority. New carpet and some tile work in the bathroom would go a long way.
Other than these two guys, I felt the staff was not very helpful, they were confused about our reservations when were arrived, and they screwed up my bill and overcharged me the $25 that they tag on at check in for "incidentals" that I never used. Had to call them back to get the charge removed. I'm still currently waiting for the refund to show up.
The breakfast was not very enticing either. I went out for breakfast every day.

  • Stayed: April 2017, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank mjs1212017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2017 via mobile

I thought the rooms were way to small and the breakfast the same every day and would have thought there would be more variety, also the dinning room is way to small for the amount of people that stay there, also we were sold this holiday as been on international drive and it wasn't it's a 10/15 min drive or a walk of over one hour which I suppose is more to do the Thomas cook than the hotel

Stayed: April 2017
Thank Dannofisher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2017

We arrived at the hotel 3 hours early and luckily they gave us a room. She handed us a menu and told us about the outdoor bar and grille, we were hungry after a long drive. Went up to our room then headed right down to the pool. Bar and Grille was closed. Had to go find food else wear. Pool was very nice we spent most of our day there. The hotel room was nice as well. Windows open but didn't lock and no screens..good thing we were on 3rd floor. Not very safe with children. This hotel was super sketchy which is why I gave it a lower rating. A lot of workers sitting around outside just staring at you. It was weird. Wouldn't go back, basically just because the atmosphere.

  • Stayed: April 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank hiashley1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Suites Universal South

Address: 9350 Turkey Lake Rd, Orlando, FL 32819-7319
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #286 of 341 Hotels in Orlando
Price Range: ₹ 4,268 - ₹ 8,344 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Universal South 2.5*
Number of rooms: 214
Official Description (provided by the hotel):
Whether traveling for business or pleasure, make the Quality Suites Universal your home away from home whe visiting Orlando. Our great location, affordable rates and top-notch service are the winning combination you are looking for. ... more   less 
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Also Known As:
Quality Suites Universal South Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites
Comfort Suite Orlando

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