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“Terrible Service”

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Quality Suites Universal South
Ranked #286 of 341 Hotels in Orlando
Reviewed 11 April 2017

This was the WORST stay. Hotel staff was very unprofessional and rude. Very upset the way I was treated, you figure a guest would be treated with more respect. I felt ignored when asking questions and belittled when they were answered. Room was untidy and dated. Ends up my husband and I were not the only ones staying in the room, we also had bugs!!! Save yourself the aggravation and stay some where else.

Stayed: March 2017, travelled with family
3  Thank npeaks81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (629)
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26 - 30 of 629 reviews

Reviewed 4 April 2017 via mobile

We came to Orlando just to have some fun for the weekend and we did just that..the hotel was clean supplies was stocked very well and we didn't have any complaints..we will definitely be booking again when we come back to visit Orlando!

Stayed: March 2017, travelled as a couple
Thank Nicole D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2017 via mobile

During my stay, on the first night, I walked up to the Tiki Bar and met Sammy. Every single thing I ordered was absolutely incredible!! I returned every night during my stay to the Tiki Bar! No complaints whatsoever. He kept me entertained as well as all of his customers!!

Stayed: March 2017, travelled with friends
1  Thank trueboater48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2017

The pool area of this Hotel is really nice. They have shaded areas to sit and a nice little Tiki Bar. The room seemed to be falling apart. There were stains on the ceiling and a lot of patch work. It felt like there was concrete missing under the carpet, the floor was very uneven. However, the bathroom was a nice size and overall the room was clean.

  • Stayed: April 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Pampurr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2017 via mobile

The tiki bar made it worth the stay. Sam was the man, his food was great, prices were fair and he was a world class bartender. Only a few minutes from the parks. The pool was an excellent place to spend time. But what really made it great was sam!

Stayed: March 2017, travelled with family
1  Thank cool c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Suites Universal South

Address: 9350 Turkey Lake Rd, Orlando, FL 32819-7319
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #286 of 341 Hotels in Orlando
Price Range: ₹ 4,268 - ₹ 8,280 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Universal South 2.5*
Number of rooms: 214
Official Description (provided by the hotel):
Whether traveling for business or pleasure, make the Quality Suites Universal your home away from home whe visiting Orlando. Our great location, affordable rates and top-notch service are the winning combination you are looking for. ... more   less 
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Also Known As:
Quality Suites Universal South Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites
Comfort Suite Orlando

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