We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Terrible Service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Quality Suites Universal South
Ranked #286 of 341 Hotels in Orlando
Reviewed 11 April 2017

This was the WORST stay. Hotel staff was very unprofessional and rude. Very upset the way I was treated, you figure a guest would be treated with more respect. I felt ignored when asking questions and belittled when they were answered. Room was untidy and dated. Ends up my husband and I were not the only ones staying in the room, we also had bugs!!! Save yourself the aggravation and stay some where else.

Stayed: March 2017, travelled with family
3  Thank npeaks81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (629)
Traveller rating
Traveller type
Time of year
Language
  • More languages

26 - 30 of 629 reviews

Reviewed 4 April 2017 via mobile

We came to Orlando just to have some fun for the weekend and we did just that..the hotel was clean supplies was stocked very well and we didn't have any complaints..we will definitely be booking again when we come back to visit Orlando!

Stayed: March 2017, travelled as a couple
Thank Nicole D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2017 via mobile

During my stay, on the first night, I walked up to the Tiki Bar and met Sammy. Every single thing I ordered was absolutely incredible!! I returned every night during my stay to the Tiki Bar! No complaints whatsoever. He kept me entertained as well as all of his customers!!

Stayed: March 2017, travelled with friends
1  Thank trueboater48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2017

The pool area of this Hotel is really nice. They have shaded areas to sit and a nice little Tiki Bar. The room seemed to be falling apart. There were stains on the ceiling and a lot of patch work. It felt like there was concrete missing under the carpet, the floor was very uneven. However, the bathroom was a nice size and overall the room was clean.

  • Stayed: April 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Pampurr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2017 via mobile

The tiki bar made it worth the stay. Sam was the man, his food was great, prices were fair and he was a world class bartender. Only a few minutes from the parks. The pool was an excellent place to spend time. But what really made it great was sam!

Stayed: March 2017, travelled with family
1  Thank cool c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Orlando hotels
1.6 km away
Clarion Inn & Suites At International Drive
1.7 km away
Quality Inn at International Drive
6.5 km away
Quality Inn & Suites
Quality Inn & Suites
#171 of 341 in Orlando
653 reviews
Show Prices
Show Prices
Show Prices
0.5 km away
Rosen Inn at Pointe Orlando
2.6 km away
Comfort Inn & Suites Convention Center
2.4 km away
Hawthorn Suites By Wyndham Orlando International Drive
Show Prices
Show Prices
Show Prices

Been to Quality Suites Universal South? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Quality Suites Universal South

Address: 9350 Turkey Lake Rd, Orlando, FL 32819-7319
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #286 of 341 Hotels in Orlando
Price Range: ₹ 4,268 - ₹ 8,280 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Universal South 2.5*
Number of rooms: 214
Official Description (provided by the hotel):
Whether traveling for business or pleasure, make the Quality Suites Universal your home away from home whe visiting Orlando. Our great location, affordable rates and top-notch service are the winning combination you are looking for. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Ctrip TA, Agoda, HotelQuickly and TripOnline SA so you can book your Quality Suites Universal South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Suites Universal South Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites
Comfort Suite Orlando

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing