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“Our home from home”

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Disney's Saratoga Springs Resort & Spa
Ranked #75 of 339 Hotels in Orlando
Certificate of Excellence
Andover, United Kingdom
Level 5 Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Our home from home”
Reviewed 25 April 2012

We are DVC members and Saratoga Springs Resort and Spa is our "home" resort. The rooms are clean and bright and as of spring 2012 are going through a refit (drapes, carpets etc). The main pool has also just been upgraded and is now zero entry. The main reception area is lovely and the overall theming of the resort is great. The resort is on the large side but nothing you can't cope with as the Disney bus service is good or as we do hire a car. Close enough to downtown Disney that you can also walk so if you fancy a drink with your meal you don't have to drive.

Hope you find this a useful review let me know

Room Tip: Any room in the grandstand section or with a downtown Disney view go for a top floor as ground (firs...
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  • Stayed October 2011, travelled with family
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9 Thank UKFloridaNut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Sherwood, Oregon
Level 5 Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 25 April 2012

We spent the second week of a two week florida vacation here. We spent the first week at the Holiday Inn Orange Lake Resort - reviewed separately - and I think that set me up as I expected disney to be better and it wasn't. It was fine but I really wasn’t very impressed with the place, which was disappointing.

This was our first stay at a disney resort and we were really excited so it was a bit of a let down. I think some of our experience was tempered by the fact that the service wasn't very good. They forgot to give us an information pack when we checked in. We were never called or welcomed to the resort or told of any events. In fact, the second to last day, I had to call for more towels (they gave us three for a unit for four people??) - I mentioned this to the front desk person and found out they did have events and we should have been given a packet on check in. So my husband went and got a list, but it was a bit late! So we felt quite disconnected from the place. We were never asked to do a tour of the resort. Which I suppose was nice if you don’t like being harassed, but I quite often like to do that so it was odd not even to be asked once. I think there is a happy medium between being harassed and being at least asked.

The decor is pretty, but the rooms seem dated, even though the resort is only five years old. its like they decorated it with grandmas old furniture, which is not a look I would be striving to reproduce. There were also some maintenance issues - a broken lamp in our room, missing remote batteries etc.

To sum up:
Guests can catch a ferry to downtown disney which is fun, but the last one comes back at 11.30pm which is early if you’re from the west coast and its a pain and slow to take the bus back. We waited for 35 minutes in the pouring rain one evening for the bus. Not fun with tired kiddos.
The pool is nice but small for such a big resort and quite crowded
The unit was small with a strange bathroom configuration and a tiny kitchen. This would have to be the smallest one bedroom I’ve stayed in
The sofa bed was very difficult to put in and out, which made life difficult and was not comfortable.
The washer dryer made the most horrendous noises we could not stand to run it while we were there.

Perhaps the other disney resorts are nicer?

Room Tip: The rooms are odd shapes so some must be better than others? Ours was on a corner but had no windows...
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  • Stayed October 2011, travelled with family
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3 Thank KiwiCowgirl07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, PA
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 April 2012

We arrived . . . ["We" being my partner and I -- both in our late 40's and just slightly out of shape :) -- i'm a 15+ Disney tripper and this was his first time!! ] . . . in our rental car directly from the airport at 10:30 am and check-in was quick and painless. Our request for a room in the Congress Park area nearest the walkway to Downtown Disney was honored and we were given the keys to our room already!! I realize that it's not a very busy time for Disney in general, but was pleasantly surprised that our room was available at such an early hour. We were able to unpack and get on our way to Epcot in time for our noon lunch reservation. The buses weren't crowded at any time during our 4 day stay and we never waited more than 15 minutes for a bus. We both thought that walking distances were reasonable to get from room to car/bus/pool. I can see where you would be frustrated with the resort being spread out if you were stuck out in the Paddock area and didn't have a rental car. The Congress Park area is definitely the last bus stop on the route through the resort, so I understand where it would be a problem during peak periods.

A few words about our room. We were in a studio which is perfect for two -- I wouldn't want to put another adult in there, that's for sure. There's a queen bed and a small pull-out sofa that would be perfect for a small child. The furniture and bed are comfy and there were plenty of pillows, etc. The room set up is a bit difficult in that the toilet/shower is to the left of the vanity sink area and the closet (with bi-fold door) is directly to the right of the vanity. You have to be careful coming out of the toilet so as not to whack someone standing at the sink with the door! And whatever you do, don't try to get into the closet while someone is brushing their teeth! You'll be taking out their elbow with the bi-fold door! The decor in the room is about as blah as I've ever seen in a Disney resort, but the room is still adequate and comfortable for its purpose. (I've stayed in the Polynesian, Caribbean Beach and Port Orleans within the past 10 years -- this is better because of the little kitchen area with fridge/microwave & sink.)

All in all, i'm glad we chose Saratoga Springs. We were well within 10 minutes of all of the parks, either by bus or by rental car. I would definitely stay here again!

Room Tip: I agree with the other reviewers -- the Springs is best if you prefer to be near the main pool, rest...
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  • Stayed April 2012, travelled as a couple
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3 Thank debduzital
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma, United States
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 April 2012

We stayed for a week in the treehouse villas the week after Thanksgiving last year (2011). Loved, loved, loved the villas. Our girls stayed in the 3rd bedroom with the bunk beds. When we were leaving after our week of fun, I asked them what their favorite part was and they said, "sleeping on the bunk beds!" ha! The master bath was incredible and we would love to have a bathroom like that at home. Housekeeping was good and cleaned up everything well.

I didn't give it 5 stars because staying in the villas was a little inconvenient to get to the parks. You have to catch a shuttle bus to the resort to catch another bus to the parks, which tacks on extra time in the morning. Several times, we walked to the resort, which was probably 1/2 mile, instead of waiting on the shuttle to the resort as it was faster. If you want to go to Downtown Disney, you can catch the boat but that takes some extra time too.

  • Stayed November 2011, travelled with family
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Helpful?
Thank Holly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Telford, United Kingdom
Level 6 Contributor
253 reviews
197 hotel reviews
common_n_hotel_reviews_1bd8 264 helpful votes
Reviewed 24 April 2012

Just spent 4 days at Saratoga Springs and had a great time.
First of all this is a large but beautiful resort spread over various buildings. Its easy to get around.
Some of the buildings are a long way from the main part of the resort and the walkway to Downtown Disney.
We have stayed here before and find that when you check in they automatically allocate you a room as far away as possible. A tip is to check in as early as possible and request a room in the Congress Park area. This is 5 mins from the main pool and reception and 10 mins walk from Downtown Disney.
The main pool area is noisy and very busy, great if you have small children but we prefer to sit by the Congress Park pool which is quite big but quiet for most of the day, there are also nice views across the Lake to Downtown Disney.
The buses take forever and get really busy but thats the same in every other Disney resort I've been to but at least its a free service! We prefer to walk or use the car if possible!
We stayed in a studio which has a double bed and a pull out sofa bed, my only criticism is that we would prefer 2 beds, the pull out sofa looks a mess and is a nuisance if you want to put it back every day. Otherwisw our room was lovely with a small kitchenette which was adequate for our needs, all we want is a large fridge for the drinks!!! We also had a sink, coffee maker, toaster and microwave.
As we were on a Disney Vacation Club stay we didnt get housekeeping every day but thats not a problem.
Overall we enjoyed our stay, convenient location and a beautiful setting.

Room Tip: Check in early and ask for Congress Park
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  • Stayed April 2012, travelled with family
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Helpful?
2 Thank karensolihull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Disney's Saratoga Springs Resort & Spa

Property: Disney's Saratoga Springs Resort & Spa
Address: 1960 Broadway, Lake Buena Vista, Orlando, FL 32830-8446
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Spa Hotel in Orlando
#29 Luxury Hotel in Orlando
#54 Family Hotel in Orlando
#63 Romantic Hotel in Orlando
Price range (per night): ₹ 17,841 - ₹ 60,711
Hotel Class:4 star — Disney's Saratoga Springs Resort & Spa 4*
Number of rooms: 1320
Official Description (provided by the hotel):
Inspired by historic Saratoga Springs-a late-1800s' New York retreat famous for its spas and horse racing-this charming, Victorian-style Resort hotel is nestled between rolling golf course greens and the shimmering Village Lake. Delight in stately Studios and multi-bedroom Villas, dazzling pools and a spa. You can also explore the fun activities and exciting dining options of the Downtown Disney area, just a boat ride away. ... more   less 
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Also Known As:
Disneys Saratoga Springs Hotel
Saratoga Springs Disney
Disney Saratoga Springs Hotel
Saratoga Springs Resort Florida
Disneys Saratoga Springs Resort & Spa
Saratoga Springs Orlando
Disney Saratoga Springs Resort
Saratoga Springs Fl

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