Made reservations through bookit.com, when we attempted to check in, the front desk clerk didn't do her part by finishing the transaction to secure our reservation; so me and my family went to dinner came back 30 min. later. Now, that clerk was gone and somebody else was there. Well, looks like the clerk left and didn't secure your reservations (your lucky just 1 room left) so, we will have to bill you again (even though you prepaid). Yes, we got our money back that was prepaid (a week later with alot of phone calls).
The room was comfortable, I have no complaints with our stay. But, when you have staff that lack good customer service & incompetent of doing their job- you make the hotel look bad. I won't go back to that hotel, the staff wasn't pleasant.
- Official Description (provided by the hotel):
- Located just 1.2 miles north of the Orlando International Airport (MCO) and SR 528 (Beachline Expressway), we are also near I-4, the Florida Turnpike putting you within minutes of the Orlando/Orange County Convention Center, Disney Theme Parks, Universal Studios, Sea World, Kennedy Space Center, and of course the Florida Beaches. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com and Expedia so you can book your Wingate by Wyndham Orlando International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Wingate By Wyndham At Orlando International Airport Hotel Orlando
- Wingate Orlando International Airport
- Wyndham Orlando
- Orlando Wyndham