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“Pleasant stay” 4 of 5 bubbles
Review of JW Marriott Orlando, Grande Lakes

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JW Marriott Orlando, Grande Lakes
Ranked #64 of 333 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Pleasant stay”
4 of 5 bubbles Reviewed 9 April 2012

Beautiful hotel - staff was friendly and helpful. Has a lazy river? Where you can float down a river of sorts. Room was spacious and comfortable. I was expecting a separate shower as this was stated in the website's room description (reserved basic, king bed room). However had a tub/shower combo - not the end of the world, but prefer the other so was a little disappointed. I did not ask for a room change as we checked in late and didn't want to bother. Overall enjoyed the stay, however I will mention the hotel/resort reminded me of a Vegas hotel as it was HUGE. So, if you're looking for a little smaller this would not be the right choice. No complaints, though, other than the shower.

  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gwynevere_NW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,864 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (688)
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English first
Rochester, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 9 April 2012

Great hotel, great pool area, great workout room, places to run, lots to do. Definitely for families with kids, if you want a romantice getaway, this is not it. Our only beef is why does everyone have to purchase rafts for the lazy river. It cost $30 to purchase 4 rafts for a family. Everyone puts their names on with a sharpie so no one takes your raft and most people end up leaving them if they are flying home. So all that plastic ends up in a landfill. Seems like a bad environmental social policy for Marriott. They just want to pocket a small profit on each raft. Trust me, they make enough money on poolside food and drinks! Hotel room price a good value, but they make up for it with high dining and service fees.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank travelmomandteens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pichu78
1 review
5 of 5 bubbles Reviewed 7 April 2012

This is the best Marriott ever! Thats all Im going to say!

Room Tip: Ask for high floor!
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  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pichu78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 6 April 2012

I visited the Grande Lakes for a four day sales conference and was pleasantly surprised with the quality and facilities at this hotel. From the impressive drive, through to the grand entrance and the very large bathrooms this hotel ticked a lot of boxes.
Positives of my stay:
- very clean and all rooms very well appointed
- swift and courteous check-in and check-out
- business facilities good, can easily accommodate 2000 delegates
- in-room dining to a high standard
- Starbucks opening hours very welcoming, especially welcome during long conference days
- front of house guys very accommodating, nice touch of offering me chilled water when waiting for my airport transfer.
- turn- down service a nice touch
Negatives of my stay:
- Wi-fi $15+ per day and was regularly unreliable and flaky. Very frustrating.
- average wait for room service was always 40 mins+.
- business catering at breakfast was average. Powdery lukewarm scrambled eggs, hideous sausages and stewed coffee
- walk to neighbouring Ritz-Carlton for breakfast and lunch irritating as it's a good 10 min walk
- conference rooms varying temperatures. At times I was almost shivering, whereas other times I was sweating!
- ripped sofas in entrance.
- sanitary bags should be provided in the bathrooms as standard
-shower head seen better days
- tv emitted a very loud hissing noise which made watching tv tricky as the noise was distracting
- bigger bath towels would have been nice
- pillows of varying sizes made it a little uncomfortable to get a good nights sleep
I didn't get a chance to experience all the amenities this hotel had to offer, but I would certainly consider returning for a personal holiday with my family.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank HenWeekender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 5 April 2012

If you are looking for a resort-style getaway, look no further. This hotel was exceptional. Clean, relaxing, all encounters with staff were pleasant. The pool is amazing, the food delightful. I can't wait to go back.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nikki w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Orlando, Grande Lakes

Property: JW Marriott Orlando, Grande Lakes
Address: 4040 Central Florida Parkway, Orlando, FL 32837-7662 (Formerly JW Marriott Orlando Grande Lakes)
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Orlando
#15 Green Hotel in Orlando
#15 Romantic Hotel in Orlando
#20 Business Hotel in Orlando
#24 Luxury Hotel in Orlando
#32 Family Hotel in Orlando
Price range (per night): ₹ 13,412 - ₹ 34,711
Hotel Class:4 star — JW Marriott Orlando, Grande Lakes 4*
Number of rooms: 1000
Official Description (provided by the hotel):
Enjoy a truly memorable luxury hotel experience at the JW Marriott Orlando, Grande Lakes. We welcome you to our resort in a superb location just moments from Orlando's best-loved attractions. Each of our nearly 1,000 hotel rooms and suites feature elegant decor and luxury amenities, including marble bathrooms and 24-hour room service. Onsite dining options, including fine Italian cuisine at Primo and fresh sushi at the Sushi Bar, are sure to please every palate. Pamper yourself at the onsite Ritz-Carlton spa, or tee off from our Greg Norman-designed golf course. Children will enjoy our Lazy River outdoor pool, as well as a host of special programs created just for them. Though you might be excused for not wanting to leave the resort, you should certainly take advantage of our prime location near Orlando's legendary theme parks. We offer shuttle service to SeaWorld, Walt Disney World, and Universal Orlando Resort - making it easy for your family to enjoy the best of the area. ... more   less 
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Also Known As:
Jw Marriott Orlando Grande Lakes Hotel Orlando
Marriott Orlando Grande Lakes
Orlando Marriott

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