We booked this hotel for our Universal/Seaworld vacation. Location is very close to the parks and there are restaurants in the area. Pool is small, but it was big enough to cool off in and was clean. Room was clean, but were were on the first floor and each morning at 2:00 we were woken up by the neighboring hotel sprinkler which would turn on and spray our window every five minutes for an hour. This was not a mist but a high pressure stream of water which was very annoying! I spoke with the front desk clerk who said they said they could not adjust the neighboring hotels sprinkler, but agreed to give us another room once one became available, three days later. When I asked about a discount I was told that they could not offer me one, and that no one ever complained about this before. They didn't even offer to help move our luggage to the new room. Avoid rooms 123, 125 and 127! If it hadn't been for the poor customer service I would have rated this hotel much higher.
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- Also Known As:
- Comfort Suites Universal Studio Area Hotel Orlando
- Comfort Suites Orlando
- Orlando Comfort Suites