We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (983)
Filter reviews
983 results
Traveller rating
319
429
153
43
39
Traveller type
Time of year
LanguageAll languages
More languages
319
429
153
43
39
Show reviews that mention
All reviews universal studios major blvd pancake machine front desk free breakfast free shuttle yogurt golden corral small pool hot breakfast shuttle service place to sleep sofa bed spring break beds were comfortable city walk international drive
Filter
Updating list...
31 - 36 of 983 reviews
Reviewed 29 March 2018

I only stayed here for a couple of nights.. in 2013. Which is a while ago, so the hotel might have improved since then.
The room was fine, but it was smelly, the carpet was stained, and it felt kind of dirty..
The location is good, close to the International Dr, with restaurants, bars and shopping. Easy to get around from here to other parts of Orlando. Staff was nice and helpful.

Stayed: April 2017
Thank SalsaSenorita_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this reviewResponded 30 March 2018

Dear SalsaSenorita,

Our hotel has been completely renovated as of January 2018. We hope you will give us another try and see our new updated look.

Jane Miller
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2018

We arrived very early for check in but were welcomed by such a friendly desk clerk. She asked if we were going to Universal, which we were, and promptly directed us to the Universl agent situated in the lobby. Here we were given our tickets we had bought online and passes for the bus arriving every 1/2 hour. Our room was newly renovated and clean. The beds were a little too soft for my taste and the rom is definetjy not sound proof, but after a full day of fun we slept okay. My husband used the workout room and Said it was nice. The breakfast is over the top for a complimentary breakfast. Make sure you have a cinnamon roll. It had eggs, omelets, asst breakfast meats, yogurt, asst juices, cereals, breads including muffins and bagels, fruit and a pancake machine. Checkout was a breeze. I booked as an IHG Rewards member on lie and got a terrific rate.

Stayed: March 2018, travelled with family
Thank Robyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this reviewResponded 28 March 2018

Robyn,

Thank you for sharing the details from your recent stay at our Holiday Inn Express. We are so pleased that you enjoyed the stay and our hot breakfast buffet. We appreciate the feedback from your husband using our fitness center. Sounds like you had a great time at the Universal parks. Thank you and we hope to see you again.

Jane Miller
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2018

First off all, there are a LOT of Holiday Inns in Orlando. Even on Major Blvd. Make sure you have the FULL address of your hotel so you end up at the right Holiday Inn.

This Holiday Inn Express is a basic hotel, just across from Universal Studios. This is 1.3 miles from Universal Studios, so you could walk along the road to Universal. The side-walks and area seem safe enough.

The hotel itself is clean and basic. No luxuries here. But no dirt either. Breakfast was included and pretty decent. Staff was amazingly friendly. Management: give your folks a raise!

For food, just cross the road into the back of a decent strip mall with several restaurants and a Walgreens.

Room Tip: You don't care what room you have. You want to be close to Universal Studios and you are.
  • Stayed: March 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank kbpneacl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this reviewResponded 20 March 2018

Hello Kbpneacl,

Thank you for the nice review. We are happy that you enjoyed your stay at our Holiday Inn Express. Thank you for sharing your feedback and we hope to see you again. Have a good day.

Jane Miller
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018 via mobile

There were many thoughtful little things done in the renovation. I would have easily given the hotel four star if the air conditioner had a constant fan option. The on/off switch made a loud noise in the middle of the night. The towel supply was generous - and appreciated feature.

Stayed: March 2018, travelled as a couple
Thank Alan304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this reviewResponded 20 March 2018

Good Morning Alan304,

We do want to start by apologizing for the ac issue you experienced during your stay. We will address this we our maintenance team for immediate improvement. Thank you for the feedback and we hope to see you again.

Jane Miller
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2018

Good, clean, well staffed hotel, relatively inexpensive, Free Shuttle to Universal. Lobby has Help desk for arrangements and tickets for Universal Studio's attractions. Free shuttle a nice feature.
Breakfast had more selection and better pastries than usual for this price range.
Staff was exceptionally helpful.
Only negative was no hot tub and I would've really liked one after a days of walking at Universal and Epcot.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank mark s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this reviewResponded 5 March 2018

Dear Mark S,

Thank you for sharing your comments from your recent stay at our Holiday Inn Express. We are happy that you enjoyed your stay and we really appreciate the nice feedback. We do have a few select rooms that do have bathtubs. We hope you will stay with us again. Have a good day and thanks for the review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews