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“Best Disney Property”

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Disney's Grand Floridian Resort & Spa
Ranked #22 of 342 Hotels in Orlando
Certificate of Excellence
Reviewed 11 June 2012

We are big fans of Disney, have been to Orlando for at least 10 times in the past 4 years. We already stayed in all types of properties, and the one we liked most was the Grand Floridian. Architecture is awesome (ok, this is subjective and does not make that much difference on a trip), spotless service and cleaning. Spacious rooms, and the 24 hours place comes always handy - specially after leaving Magic Kingdom in Extra Magic Hours. Being so close to Magic Kingdom - the most troubled park to get in - is always handy, you can actually walk, or take the boat or monorail. Rent a boat to ride on the lake, or go to one of the 2 awesome pools - one has waterslides, enjoy the sand beach. This hotel is the best one disney has.

  • Stayed: July 2011, travelled with family
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2  Thank Rosca789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,001 - 3,005 of 4,444 reviews

Reviewed 11 June 2012

We had great service at this hotel. The grounds are beautiful and clean. The rooms are decent size and have balaconies. Both pools are well maintained. The bathrooms are nice sized. I think they have a very friendly and helpful staff especially the front desk. But for $440 - $700 a night I just think that is crazy expensive for what the property gives you. I know that Disney is expensive, but it just seems way over the top. I have stayed around the world in many 4 and 5 star hotels for a lot less cash. I did not even pay for my room. I had $2500 Disney cash. Last time we stayed at the Contemporary for a CPA Conference. If I had to pay, I would probably stay off property for a lot less money and rent a car and drive in to the parks. If I had Disney Cash or a conference, I would definately stay at the Grand Floridian again.

  • Stayed: June 2012, travelled with family
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2  Thank SBHARTE67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2012

This is our second time staying at the Grand Floridian. The property is beautiful and the rooms average for the price. The towels are abundant as well as the toiletries. The bed pillows are the size of postage stamps, need to be larger.

Our issue this time was the wait staff in the Grand Floridian Cafe. On our first day, we stopped in for lunch. The minute we sat down a waiter came over to complain about the messy table left next to us. He went on to describe the country they were from and how difficult they were. He announced this in front of 3-4 tables. Two days later he came over to update us on his $3.00 tip from that table. He was not even our waiter either time! So very unprofessional & UN-DISNEY! Our waiter was very slow and seemed confused most of the time. He disappeared for long periods of time.

I have to say, Disney service in general has dropped in the last 10 years. This includes the parks.

  • Stayed: June 2012, travelled with family
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1  Thank maryann b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2012

I am going to provide a different review being a teen. I had a blast with my parents and younger brother. We stayed in a theme park view room. Upon check-in we were put in a "dormer room". Avoid them! The balcony had room for a max of 2 people and the room itself was small. However we went to the lobby and asked for a room change. They were very apologetic and attentive. We were put in another room and were very satisfied, it had a bigger balcony and room then the rest. The hotel doesn't offer incredible views but still awesome ones. We rent a car at the airport and find it easier that Disney transport. We did enjoy the monorail at the hotel. This hotel is very nice and the slide and pool are sick! We try to stay at a different resort everytime we come but we would come back. The people there were very helpful in printing our plane tickets home. It's a teen's paradise, the rents enjoyed it too

Room Tip: "Dormer rooms" on the top floor are smaller
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  • Stayed: August 2011, travelled with family
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6  Thank TylerTeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2012

The rooms were dingy and needed to be done over. We also stayed in three different rooms over two nights due to mechanical malfunctions(toilet overflowed and day bed did not work) in the first two rooms. This ruined our stay due to the mechanical malfunction stopped my 3 children under 6 from napping both days. The always poor Disney service shinned through. The bellmen that moved our luggage three time was the only one who really expressed any compassion for our situation by not accepting tips for our last two moves.
The karma part of the trip was when we were waiting at the tram terminal to the Poly and the general manager asked my 4 year old son what he remembered most about his 1st time at Disney = "You made my grandmother cry and I missed my naps". It was awesome he was mortified and we got on our tram and went to breakfast and other patrons felt so bad for us for the whole tram ride but the GM was speechless and did nothing.
Pool area was great, kids had a good time and it was nice to be able to shower before we got on the plane to go home.We had a late flight and checked out but stayed many hours after check out. good room size for a family of 5.

Room Tip: Ask for a room closer to the boat dock if the Magic Kingdom is your primary destination. It is farth...
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  • Stayed: July 2011, travelled with family
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Thank JDA02806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Disney's Grand Floridian Resort & Spa

Address: 4401 Floridian Way, Lake Buena Vista, Orlando, FL 32830-8451
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Orlando
#3 Luxury Hotel in Orlando
#4 Spa Hotel in Orlando
#23 Family Hotel in Orlando
#27 Romantic Hotel in Orlando
#32 Business Hotel in Orlando
Price Range: ₹ 35,740 - ₹ 73,490 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Disney's Grand Floridian Resort & Spa 4.5*
Number of rooms: 867
Official Description (provided by the hotel):
Victorian elegance meets modern sophistication at this lavish bayside Resort hotel. Relax in the sumptuous lobby as the live orchestra plays ragtime, jazz and popular Disney tunes. Bask on the white-sand beach, indulge in a luxurious massage and watch the fireworks light up the sky over Cinderella Castle. Just one stop to Magic Kingdom park on the complimentary Resort Monorail, this timeless Victorian-style marvel evokes Palm Beach's golden era. ... more   less 
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Also Known As:
Disney Grand Floridian Resort
Grand Floridian Resort
Grand Floridian Disney
Disneys Grand Floridian Hotel
Grand Floridian Orlando
Disney Grand Floridian Hotel
Grand Floridian Hotel Orlando

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