I stayed there recently in April 2012. As a Starwood Gold member I requested the 4pm checkout, which should be available when the hotel is not fully booked.
Well to make long story short - the hotel was far from fully booked
yet refused ti give me the 4PM check. Apparenlty i could have paid a fee for it
which indicates that the policy is NOT to generally provide this to Gold members although
it is advertised as such.
i contacted starwood by email and Stephanie Davis
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide replied once with a formatted impersonal message but did
not reply to my subsequent email.
I would avoid this property in the future. I feel that the late checkout is unfair advertising as not available:)!!
By the way to be fair, the property and rooms are very nice and high quality!!
Staff is very friendly and helpful.
However it is on the pricey side for orlando though!!
many similar properties are about 30% cheaper. I chose it for the 4pm late checkout:)
- Official Description (provided by the hotel):
- Each villa features like-home amenities and special touches, such as fully-equipped kitchens, washers and dryers, separate living and dining areas, and complimentary Wi-Fi. The resort is close to theme parks, exceptional golf and world-famous beaches. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com and Agoda so you can book your Sheraton Vistana Resort - Lake Buena Vista reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Orlando
- Sheraton Vistana Orlando
- Vistana Resort Orlando
- Sheraton Vistana Resort Lake Buena Vista
- Sheraton Vistana Resort Florida
- Sheraton Vistana Resort Orlando Florida
- Orlando Sheraton
- Sheraton Vistana Florida
- Sheratons Vistana Resort