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“Temper your expectations”

Amatista Cookhouse at Sapphire Falls
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Ranked #339 of 4,119 Restaurants in Orlando
Certificate of Excellence
Restaurant details
Reviewed 6 April 2018

Beautiful setting, but the restaurant not up to par. The poor guy waiting our table was very friendly, and was trying to keep up, but the kitchen or bar seemed slow and disorganized. Our food and drinks came late, and my snapper was so overcooked, it had the consistency of a tough steak. After a long wait, I had to find our server to get our check, as he was running around, and seemed stretched thin. For the premiere restaurant at the hotel, I expected better.

    • Value
    • Service
    • Food
Thank Steve002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (265)
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41 - 45 of 266 reviews

Reviewed 5 April 2018 via mobile

Wowsers what a fabulous breakfast spread!!! Our server Francheska was awesome!! Very helpful in decision making and such a wonderful friendly person she is! She was very attentive and we thoroughly enjoyed our breakfast! Our stay here at the Sapphire Falls has been amazing!!!

Thank Max M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

Our extended family of 8 had dinner on Sunday evening but were really disappointed. We waited an hour for starters which included soup which was cold. We sent back only to receive a cold replacement. The main dishes were served without the starter plates being removed and despite this the server continued to place the plates while our designated server tried to catch up and remove the starter plates. The main courses weren’t great either. The fajita flat breads were tasteless and undercooked and the majority of the food was not quiet hot enough. The 18% service charge which was added automatically could not be justified nor could the high end prices for what was the worst meal of our holiday!

Thank Claire M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

A New Favorite at the Universal Orlando resort. The jerk chicken is the most unique pot pie I’ve ever seen or tasted. the salad with sweet potatoes us delicious. the empanadas were good. the wine list is more than satisfactory.

Thank hey_ShaReid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2018 via mobile

We were disappointed in the quality of our dinner. The beautiful ambience and friendly hostesses set our hope very high. My soon had the Caribbean snapper, i had the fresh grilled fish sandwich, my husband had the conch chowder and Jamaican wings. The presentation was great, but the flavor was sub par. Resort restaurant food is usually a step above and is with the price. I hate to report that this was not the case here. The service was also very slow, which made the overall experience really disappointing.

Thank clwyse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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