We are Busch Gardens Platinum pass holders. We have had our passes since ‘05 and live close enough to Williamsburg to generally get our moneys worth. We used to come to Fla every other year to go to Sea World and Bush Gardens Tampa but over the last few years have only been to Florida once for a Disney trip. So in the five years since our last visit, Sea World has apparently given up on trying to offer exceptional or even quality customer service. Every food station/restaurant has ridiculously long lines. They can’t seem to get there wait times for rides in the same neighborhood as the time you will actually wait in line( add 45 mins to whatever is posted). Most of the shows have changed format to something that barely focuses on the marine life( Don’t go to Clyde and Seymore show, they destroyed that show). Even the Shamu show is not so entertaining. Pets Ahoy is still as good as ever and the one bright spot but you have to get there early cause it fills up fast. Not sure what they’re business angle is focusing on but we will start to focus on Disney more and less on Sea World in the future. As of this post we have not been to Tampa yet so there’s still hope.
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