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All reviewsfitness suitefree beerbreakfast buffetpool and hot tubstaff was friendly and accommodatingwould highly recommend this hotelcheck in was quickshopping and restaurantsa great stayone night stayjacksonville areaclean roomsbed was comfortablelobbyhousekeepingfloridaaccommodations
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6 - 11 of 211 reviews
Reviewed 6 April 2018

I recently drove from St Augustine to try the restaurant in The Holiday Inn - Orange Park on Wells Road. I have to say that the Breakfast buffet was beautifully presented, The food was outstanding as were the Mimosa's. There were plenty of items for me to choose from including salads and breads. The experience was well worth the cost of 25.00 and yes I would go again and I would give this restaurant 5 starts

  • Stayed: April 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank acurtis2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this reviewResponded 9 April 2018

We couldn't be happier to hear we met your expectations! Thank you so much for taking the time to share your experience and kind words publicly. You are always welcome back and we're glad to make this your home away from home! See you next time.

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Reviewed 2 April 2018 via mobile

We have for years had our holiday meals ( Easter, Mother’s Day, Thanksgiving) at the restaurant at this Holiday Inn. This meal (Easter) was not up to their standard. They must have a new head chef. The meats had no flavor, the brown gravy was nasty. The desserts were even lacking. No standards like banana pudding or chocolate mousse. The key lime separated in the plate. We will need to look for a better holiday meal. The hotel rooms are amazing and the staff is fantastic. They always treat us like family.

Stayed: April 2018, travelled as a couple
Thank Larry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this reviewResponded 4 April 2018

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

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Reviewed 1 April 2018

Stayed here for one night while working in the Jacksonville area. The staff were friendly and efficient. My room was comfortable and clean. Close to shopping and restaurants. Reasonable price. I would stay here again.

  • Stayed: March 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Cowgirlkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this reviewResponded 4 April 2018

First and foremost, we would like to thank you for taking the time out of your more than likely busy day, just to provide us with your feedback! It means a lot to our team when our guest let us know how we are doing!

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Reviewed 18 March 2018 via mobile

My wife and I stayed here one night while on a business/leisure trip to the Jacksonville area. The location of the hotel was great allowing us to access the entire Jacksonville area in a short time. The staff were great during the visit and proved very helpful. The room was spotless and very quiet despite the fact that the hotel near capacity that night. We will consider this hotel again should we come back to the area.

Stayed: March 2018, travelled on business
1  Thank newlymarriedman12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this reviewResponded 19 March 2018

What great comments! Thank you for the feedback. We pride ourselves on bringing you the right services and amenities and we are dedicated to our customers.

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Reviewed 16 February 2018

We were shocked to be told they had discontinued Happy Hour Pricing of wine. They still have a good price along with a good menu of appetizers. Staff are exceptional, they are very attentive, know why they are there.

  • Stayed: February 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Aodh2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this reviewResponded 20 February 2018

Thank you for your loyalty and your feedback. I am very sorry for the issues you experienced while staying with us. Guest satisfaction is very important to us. The issues you mentioned will definitely be addressed and used for training. We would like another opportunity to host you so you can experience the results of your feedback.

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