The first thing you see when you approach the desk, is big signs alerting you about debit/card policy, very unfriendly!!! They will hold your account for the room amount plus gratuities and it will not be taken off 7 to 10 business days after check out. Seems to me they are wanting to use the guests money during that time. So, if you take the average rate of 129.00 plus gratuities and average of selling 150 rooms per night they have use of that money at $20,000 one night=$140,000 for 7 days x 30 days=$420,000 per month use of guests credit.
And, please Mr. General Manager when you reply do not sugar coat the reason you do that. Also, I used a credit card and they charged more than my amount on hold, they said it was for gratuities. They make you think if use credit card there will be no extra fees and there is. Also, the carpet was stained and bedskirt was very dirty. Not a friendly hotel!
- Official Description (provided by the hotel):
- The Hilton Ocala is truely a "Piece of Paradise in the Heart of Horse Country." Located just off I-75 at SR200 you will find the area's most popular restaurants within walking or a short drive distance from the hotel. At the Hilton Ocala, you will find every comfort of home or office. Each room features comfortable, plush bedding, ample work-desk space, modern decor, and more. Our 8th & 9th VIP floors include access to our 9th floor VIP lounge with morning continental breakfast, evening appetizers, drink specials, and more.When it's time to relax, induldge in our large outdoor heated pool or whirlpool, or just relax on our enormous pool deck. If a little exercise is part of your day, take a jog outback in the glade and visit Buddy, our resident Clydesdale horse, and enjoy our outdoor fitness stations or workout in our well-equipped in door fitness center.The Starting Gate lobby bar is perfect for a cool beverage, dinner, or late night snack. Arthur's Restaurant is on of Ocala's most popular dining destinations open for Breakfast, lunch, dinner, and Sunday Brunch. ... more less
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- Also Known As:
- Hilton Ocala Hotel Ocala
- Hilton Hotel Ocala
- Ocala Hilton Hotel