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All reviews front desk close to downtown room was clean tin city free breakfast breakfast bar nice pool minute drive pets ave florida
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Reviewed 8 September 2017

La Quinta in Naples makes you feel at home the moment you enter the lobby and sustains that feeling with excellent services during the length of your stay. I strongly recommend it. Positivism and a strong desire to accommodate the needs of the customers characterized the disposition of every hotel personal we interacted with during the time we spent at the facility.

  • Stayed: August 2017, travelled with family
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Review collected in partnership with La Quinta
Thank Babi-G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Naples Downtown, responded to this reviewResponded 17 September 2017

Dear Valued Guest,

What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

Sincerely,
Diana - LQ Customer Care

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Reviewed 6 September 2017

Beds were not comfortable and needs to be replaced. All four of my guess with me included did not have a good night's sleep. Service was very good with all the service team members were very friendly and welcoming. The value of the stay was very good with breakfast included.

  • Stayed: September 2017, travelled with family
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Review collected in partnership with La Quinta
Thank Edward F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Naples Downtown, responded to this reviewResponded 17 September 2017

Edward,

We thank you for your feedback; it goes a long way toward improving on our guest experience. To that point, we recognize that a great night sleep is key, which is greatly aided by the comfort of the mattress. It is for this reason we offer our sincerest apology that you were unable to take full advantage. Our management team has been made aware of the oversight. Please accept our invitation to revisit our property upon your return to the area.

Sincerely,
Diana - LQ Customer Care

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Reviewed 28 August 2017

This is a perfect location from which to explore the Naples area . Its a very nice facility with top notch staff . My room was clean and cozy . Parking was easy . My next trip to Naples will include staying here . P.S. having a safe in the room was a big plus for me .

  • Stayed: August 2017, travelled solo
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Review collected in partnership with La Quinta
Thank ericmk2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
7710gm, Assistant Manager at La Quinta Inn & Suites Naples Downtown, responded to this reviewResponded 29 August 2017

Eric thank you for taking the time to share your recent guest experience. It is always a pleasure to know that our guest are able to explore our beautiful area. Appreciate to hear you found our hotel clean and cozy. Please to hear the safe option was very helpful. We will be here awaiting your next visit to our area and hotel. See you soon.

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Reviewed 26 August 2017

We only stayed there for one week, but enjoyed every moment of it. About 10 minutes drive to the Beach (wish it was within walking distance though). Will surely stay there again if or when I go to Naples again. The polite, helpful, welcoming (& yet very professional) staff members are exceptional ..... the very best. I would give it a 95%. (No one is perfect .... no one gets 100%)

  • Stayed: August 2017, travelled with family
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Review collected in partnership with La Quinta
Thank victor1P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
7710gm, Assistant Manager at La Quinta Inn & Suites Naples Downtown, responded to this reviewResponded 29 August 2017

The staff will always say that together we can achieve more as a team. It is a pleasure to read that the team made your guest experience a welcoming one. The location does help our guests to find destinations quickly and comfortably which helps in the daily planning. We thank you for sharing the staff was exceptional, polite, helpful and professional. It is our pleasure to welcome you again in the future.

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Reviewed 22 August 2017

The staff was extremely professional,friendly, and knowledgeable about the Naples area. However the carpets on the second floor are in horrible condition with what appear to be large bleach marks. They do not lay flat on the floor. The baseboards in the room were also dirty. I know it's a older property but it needs to be updated,. The bathroom door is also peeling on the inside

  • Stayed: August 2017, travelled as a couple
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Review collected in partnership with La Quinta
Thank normah555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
7710gm, Assistant Manager at La Quinta Inn & Suites Naples Downtown, responded to this reviewResponded 23 August 2017

Thank you Norma for your review and for being our recent guest at our downtown location. Thank you for mentioning the staff was extremely professional, friendly and knowledgeable of the area. They truly do enjoy making our guests travels easier when in the area plus enjoyable of pointing areas that maybe not on the list of things to do since some are great hidden local secrets. Your concerns mentioned are very much appreciated and will be shared with our team to make improvements. We hope your travels will bring you to our area and hotel soon.

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