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“Booked for 10 nights, checked out after 1”

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The Naples Beach Hotel & Golf Club
Ranked #21 of 59 Hotels in Naples
Certificate of Excellence
Reviewed 19 April 2012

My 10yr old daughter just asked if we could rate this place less than 1 star(!)
I booked a suite but it was TINY, not particularly clean, a little smelly and draughty at night when the wind whistled through the ill-fitting door. Great view of the Gulf - but none of the windows could be opened. Within 6 hours of checking in, one of our cases was covered in bugs....yuk! We arrived around sunset and the kids ran straight into the sea......who could resist? I then asked the pool staff for a towel and they told me there weren't any available as they all get sent to the laundry at sunset. Seriously? Asked housekeeping if they had any softer pillows:"No"' ....an iPod dock: "No"......a DVD player: "No."
Stay here if you want an expensive beach shack with the service and facilities of a Siberian gulag.

Stayed: April 2012
13  Thank TS39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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960 - 964 of 1,483 reviews

Reviewed 19 April 2012

This remains a very nice place for families. The location is outstanding! Right on the beach and less than a mile to Fifth Avenue shops and restaurants. The spa is very nice with a full range of services. The golf course is a nice resort course a bit short and narrow but it's location across the street from the beach makes up for that. The owners have done a good job of continuing to update rooms and facilities in this older property.

Room Tip: Ask for one of the most recently remodeled/redecorated rooms and check the location. Those facing th...
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  • Stayed: March 2012, travelled with family
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1  Thank AstuteObserver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2012

We had a great stay last week. The room was top and the housekeeping fantastic. Nice to be able to walk right out to the beach. Free chairs would have been nice. The grounds are beautiful and everything is within an easy walk. The beach bar and restaurant is great as its on the water and the staff great. I agree with the previous poster the woman at the pool bar had an attitude and we went to the beach bar instead. HB's on the Water can't be beat for dinner. See Jaime at the front and he'll get you a good seat. We didn't have a reservation. We had breakfast delivered for $4 more than eating in the dining room and enjoyed the water view on the deck each morning.

Room Tip: Ask for a Gulf view and take it.
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  • Stayed: April 2012, travelled with family
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Thank CTResidentFairfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2012

First off, the 'hotel' is spread out among various buildings with no one clear path either along the road or beach connecting them. So disjointed and inconvenient! Awful pain to have to walk along a busy road to get to the main lobby for coffee or a meal or hobble along in high heels to go for dinner.

At the beach, you actually have to pay $10 per chair. Ten dollars for a crummy, metal, old and way out-of- date lounge chair. I guess $300/night isn't enough to cover for a rusty old uncomfortable chair Also you must pay for umbrellas, huts etc. While I understand paying for the umbrellas, I've NEVER had to pay for a lounge chair at a beach resort. And the fee is EVERY day. There were three of us so for just one day at the beach if cost us $45.00! Absolutely ridiculous. I felt completely taken advantage of.

And the staff is the worst. So unfriendly and unhelpful. I will NEVER stay here again. Think twice before you book. The rooms are very expensive and not worth it all all. Run down and musty. Yuck. And prepare to pay top dollar for everything. I wouldn't mind paying but the service stinks! The girl working at the pool bar had the worst attitude. Hey, if you hate your job and hate travelers, then she should quit. Same goes for every other server I dealt with. Very unhappy and unfriendly. Look for somewhere else because this place stinks.

Room Tip: Don't even bother. This place is a total waste of your hard earned money.
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  • Stayed: April 2012, travelled with family
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9  Thank Roe44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2012

We stayed on the 9th floor of the Watkins Wing. Great view. The service to the room is that of. 5star hotel. Turn down service and well appointed rooms. The beds and pillows very comfortable. The food here not so special. The serving sizes are huge ! And not particularly special. We were seated at a very nice table in HB's for dinner but the service was....well we were abandoned. We begged a fellow bussing tables for water. We canceled our other reservation and ate on 5th street for the rest of the trip. The breakfast buffet was pretty good. I would stay here again because of the comfort and quality of the rooms but not the food or bars. No wine list, only one choice of Pinot Noir.

Room Tip: Watkins Wing very comfortable and perfect view.
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  • Stayed: April 2012, travelled with family
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Thank Margaret K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Naples Beach Hotel & Golf Club

Address: 851 gulf shore Blvd north, Naples, FL 34102-5332
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Naples
#6 On the Beach Hotel in Naples
#8 Spa Hotel in Naples
#11 Luxury Hotel in Naples
#19 Business Hotel in Naples
#20 Romantic Hotel in Naples
#29 Family Hotel in Naples
Price Range: ₹ 16,614 - ₹ 41,601 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Naples Beach Hotel & Golf Club 4*
Number of rooms: 319
Official Description (provided by the hotel):
From family beach vacations to destination weddings, and from group getaways to exciting meetings, The Naples Beach Hotel & Golf Club offers you spectacular accommodations and beachfront amenities. Our 319 guest rooms-casually elegant and supremely comfortable-include suite configurations for up to 10 guests each. With an elegant ballroom offering glorious Gulf of Mexico views and beachside event space, meeting guests are in for inspiring settings. Enjoy a seven-mile white-sand beach plus our brand new golf course which has been completely redesigned and renovated by PGA legend Jack Nicklaus in collaboration with course architect John Sanford. Other on-site recreation includes tennis, full-service spa, a multi-pool swimming complex, water sports, a complimentary Kids Club and more. Fine dining, casual fare and live entertainment can be enjoyed at our three restaurants and lounges, including HB's on the Gulf and Sunset Beach Bar & Grill, acclaimed for the area's best sunset views. ... more   less 
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Also Known As:
The Naples Beach Hotel And Golf Club
Naples Beach Resort
Golf Naples
Naples Beach Hotel
The Naples Beach Hotel & Golf Club Florida

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