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Reviewed 5 April 2018

My Family and I stayed here about a week ago and had a lovely time. The hotel is absolutely stunning with Top class service from our first meal to our last.

When we arrived we decided to get right in the sun have lunch and drink at the restaurant by the pool and was served with the most warming and entertaining waiter Hardly. Because of his excellent service we kept coming back to the sunny corner table in the sun, (and also the best guacamole I’ve ever had :)).
He was so sweet, attentive and witty made us leave with smile across our face and achy belly from laughter after each meal we had there.

One night we decided to pop in The Catch for cocktail (one of the hotel’s bar/restaurant).
Right away warm welcomes by the smiley Hardly, to our surprise was bartending there as well.
Once again top class service with friendly touch.

Shorty the pool was extremely attentive as well and the lady who was the manger by the pool, I unfortunately did not catch her name was always making sure each and every person was well looked after.

Naples Grand is defiantly not short of 5 star service to go with the 5 star setting of this gorgeous resort!

Room Tip: if you are looking for a quite more secluded suite go for the Garden, its like your own little villa.
  • Stayed: March 2018, travelled with family
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1  Thank url99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthonia S, Director of Front Office at Naples Grande Beach Resort, responded to this reviewResponded 9 May 2018

Wow, thank you for such a wonderful review of your stay and several of our staff members. Hardly was very honored to have been such an important factor in your positive experience at the Naples Grande. Shorty and Sarah the pool manager were acknowledged by our management staff as well for their attentiveness. We are so proud of our Grande Team! We hope you will choose us again on your next visit and thank you again for your kind words.

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Reviewed 5 April 2018

This was a last minute trip and I could not have been happier. We found The Naples Grand Beach Resort on Trip Advisor and all of the reviews were dead on. The hotel was beautiful, the rooms large and clean and the view from our 9th floor balcony was fantastic.

  • Stayed: April 2018, travelled with family
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Review collected in partnership with this hotel
Thank rnoll2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthonia S, Director of Front Office at Naples Grande Beach Resort, responded to this reviewResponded 9 May 2018

Sometimes those last minute trips can be the most memorable. Thank you for your nice review and feedback and we hope to welcome you back again soon!

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Reviewed 4 April 2018 via mobile

I was impressed with the wait staff at this resort, especially Adrian. Ironically, we had him both for lunch by the pool and dinner at the signature restaurant, The Catch. He was great with the kids, was fast, and provided great service.

Stayed: April 2018, travelled with family
Thank ASL8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthonia S, Director of Front Office at Naples Grande Beach Resort, responded to this reviewResponded 9 May 2018

Thank you so much for your wonderful review of the amazing Adrian! The Catch of the Pelican knows they have a gem!

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Reviewed 3 April 2018

We went during spring break and was to full capacity. The staff was overworked and tried their best to handle the overflow but everything was way too slow. The resort itself is beautiful. It is about a 3-4 minute tram ride to the public beach with very little frontage and again, overcrowded. There is an adult pool which looked nice but we had children with us. Besides the pool, there wasn't anything else at the resort for kids. The food was delicious, but again, took very long because of the crowd.

  • Stayed: March 2018, travelled with family
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Review collected in partnership with this hotel
Thank kadmaxady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthonia S, Director of Front Office at Naples Grande Beach Resort, responded to this reviewResponded 9 May 2018

Thank you for taking the time to provide feedback on your stay at the Naples Grande. Our spring break week is a full but exciting week for us at the resort. We are currently focusing on our children's activities as a result of comments like yours that we take quite seriously. We hope you will give us another try to offer an optimal resort experience!

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Reviewed 3 April 2018

We had a great few days at this resort. Lots of fun at the big pool and enjoyed the sun. The villa was very clean and newly remodeled. The valet and wait staff was very nice and helpful. Would recommend to friends looking for a place in Naples.

  • Stayed: March 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank Catherine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthonia S, Director of Front Office at Naples Grande Beach Resort, responded to this reviewResponded 9 May 2018

Our valet staff work so hard throughout the day and night and were pleased to hear that you mentioned them in your review of the resort. We are so glad you enjoyed your time relaxing in the sun by the pool. We hope to welcome you back again!

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