While this property looks great on their website it is hugely disappointing in person. The property is aging and if they had an attentive staff and management you could overcome the shortfalls. The pool deck was too crowded and could not accommodate all the guests. It was difficult to get the waitstaff’s attention for food and drink. Additionally, the line to take the shuttle to the beach was 45 minutes long.
By and large the staff were rude and unhelpful. We experienced disturbing health hazards while there, including feces on the pool deck as well as a sewage back up in our bath tub. The only accommodation we were given was $100 off our total bill. They did not offer to move us to a new room.
I would not recommend this property. More
- Free Wifi
- Free Parking