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Reviewed 20 August 2021 via mobile

I stayed at Bayfront Inn 5th Ave several times, because the location, price, restaurant, and good service. This July we visited the hotel again and I have to mention the outstanding service of Leslie @ the Breakfast place.
Thank you Leslie !!!!

Date of stay: July 2021
Trip type: Travelled with family
Thank cristina l
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Michael Dillon, General Manager at Bayfront Inn 5th Ave, responded to this reviewResponded 20 August 2021

Thank you for your kind words regarding your recent stay and we thank you for your loyalty. Leslie does an outstanding job in our restaurant and we are very lucky to have such an outstanding staff member. We look forward to hosting you again very soon.

Michael Dillon
General Manager

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Reviewed 12 August 2021 via mobile

I will start by saying location for this property is great. Unfortunately, the exterior looks much nicer than the interior. The hotel room was dirty as we had stains on our sheets and noticeable carpet stains in the hallway. Hotel is rundown. The lady at the front desk doesn’t speak any English and answers yes to every question regardless
This place is quite disappointing would not recommend

Date of stay: August 2021
Trip type: Travelled with family
Thank MiamiJgal
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Michael Dillon, General Manager at Bayfront Inn 5th Ave, responded to this reviewResponded 12 August 2021

Thank you for your review of your recent stay at the Bayfront Inn. I sincerely apologize that your stay did not meet the standards that you had when reserving a room in Naples. I will certainly share your comments with our Housekeeping team to better improve the cleanliness. We have multi cultural team at our hotel that speak many different languages in order to give proper service to our guests who travel from various countries around the world. All of our staff at the Front Desk speak English, but it is not always their native language. A large percentage of our guests speak Spanish and the staff member in question is a very valuable member of our team.

Michael Dillon
General Manager

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Reviewed 30 July 2021

We stayed for 2 nights in July, the location was great for us we ventured out during the day and evening but its close to popular places. The evening front desk staff was great. The morning restaurant staff especially Leslie was great.

Date of stay: July 2021
    • Sleep Quality
    • Rooms
    • Service
1  Thank matt06470
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Michael Dillon, General Manager at Bayfront Inn 5th Ave, responded to this reviewResponded 1 August 2021

Thank you for taking the time to review your recent stay. We are so happy that the staff and hotel exceeded your expectations and Leslie was pleasant and provided great service. We hope you will come back and join us again very soon.

Michael Dillon
General Manager

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Reviewed 30 July 2021

The location is perfect for all your shopping and dining. Its close to everything. My room overlooked the bay, so pretty to see the boats. Leslie in the patio restaurant is so people friendly, its like she is instant family. She is quite the professional as is the check in staff. I stay there often.

Date of stay: July 2021
1  Thank judithmarx1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Michael Dillon, General Manager at Bayfront Inn 5th Ave, responded to this reviewResponded 30 July 2021

Thank you for your kind words about the Bayfront Inn and Leslie in our Bambu Tropical Bar and Grille. Leslie does a great job and is mentioned in many reviews. She is a true leader in providing exceptional service. We thank for your loyalty and look forward to seeing you again very soon.

Michael Dillon
General Manager

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Reviewed 27 July 2021 via mobile

Great location with plenty of great dining options and shopping within walking distance, and just a short drive to the beach. Rooms and common areas could benefit from a bit of updating, but no complaints considering the price. We would definitely stay here again.

Date of stay: July 2021
Trip type: Travelled as a couple
1  Thank Denise M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Michael Dillon, General Manager at Bayfront Inn 5th Ave, responded to this reviewResponded 27 July 2021

Thank you for your review of your recent stay at the Bayfront Inn. We will be making many changes over the next year to our rooms, restaurant and public areas which we are very excited about. We look forward to hosting you again very soon.

Michael Dillon
General Manager

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