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“Excellent Service and Great Rates” 5 of 5 bubbles
Review of Doubletree Suites by Hilton Naples

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Doubletree Suites by Hilton Naples
Ranked #2 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersGold level
Cleveland, Georgia
Level Contributor
416 reviews
176 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
“Excellent Service and Great Rates”
5 of 5 bubbles Reviewed 17 July 2012

Spent about a week here with my wife and teenaged son while on vacation. The staff was friendly, the rates were great, and the room was clean.

There is a restaurant on site, but we didn't eat there because each day we left too early every morning, and didn't return until late in the evening.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank advocon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeRevMngr, Manager at Doubletree Suites by Hilton Naples, responded to this review, 24 July 2012
We are so pleased that you enjoyed your stay at the Doubletree Naples. Thanks so very much for your kind words! Please come back and see us soon.
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1,772 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (255)
Date | Rating
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English first
Fort Lauderdale, Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 16 July 2012

Me and my husband like to get away from home and spend some time alone, and when we do we always travel to naples the hotel is not far at all from the beach, very great restaurants near by. but the hotel is very nice love the cookies and being a diamond memeber for hilton we love our upgrades to there whirlpool suite.will always come here and the hilton hotel is great as well my top 2 hotels in naples.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank JR1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeRevMngr, Manager at Doubletree Suites by Hilton Naples, responded to this review, 24 July 2012
We truly appreciate your loyalty and for taking the time to post your thoughts on Trip Advisor. We are honored to be your relaxing getaway and look forward to welcoming you back!
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Glen Ellyn, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 15 July 2012

I was very impressed with this DoubleTree hotel in Naples. The rooms were a nice size, the staff was outstanding and the restaurant and pool were very nice. Overall, a very nice and clean hotel for the price. HOWEVER, I have an allergy to mold and within seconds of walking into our room I started to have an allergic reaction. We left the room to go about our day and when we came back to get settled for bed, I started having reactions again. I approached the front dest and the lady was so sweet to give us a room on the opposite side of the hotel. She said there had been water damage from a past stay where the person had started a bath, forgot about it and went shopping. By the time they came back, it had gone all the way down the hallway. She told me they ripped the carpets up and replaced them with new ones. I believe they had done this, but clearly there is a real serious mold problem on the right side of the hotel. After they moved us to the other side of the hotel, I was a little better. I gave decent ratings, because this is a wonderful hotel in every way if the mold was cleaned up properly.

Room Tip: When you walk in the building, make sure you stay to the left. The water damage is to the right. W...
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  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SCliving2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeRevMngr, Manager at Doubletree Suites by Hilton Naples, responded to this review, 24 July 2012
We very much appreciate your review and honesty as much as we appreciate your business! Thank you for sharing both the positive and negative comments about your experience. Please accept our apologies for the problems you encountered and please be assured that we never take a situation like this lightly. You are more than welcome to contact me directly if you would like to share any additional thoughts or concerns. I do hope that you will consider staying with us again.
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Atlanta, Georgia
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 11 July 2012

This was our second stay at this Doubletree Suites just off the beat and path of downtown Naples. For $71 dollars a night, which is probably at least 1/4th the cost of other luxury hotels in the area, this is a bargain, not quite super luxurious, but REALLY nice rooms with all the conveniences needed-coffee maker and refrigerator, etc. The service and staff at this hotel is what sets them apart! Petra at the front desk was a joy to work with, she offered us beach towels, cookies, and water on the way to the beach and gave us advice on other options for non-downtown beach areas and a map-she and the other staff were all very professional and kind.

The rooms are impeccably cleaned and the parking situation could not be easier (and less expensive, at the Ritz or other luxury hotels it would be at least $30 a day for parking with tips, parking here is free and close by). There is a tiny little store at the front of the hotel with snacks and drinks, free use of the fitness center, and business center with computer and printer. These little luxuries at no charge are wonderful. The Crabtree and Evelyn shampoos, etc provided in the rooms are very nice as well.

There are many conveniences closeby, a Starbucks right up the street, Whole Foods, movie theaters, grocery stores, a Wal-Greens and/or CVS Drugstore on every corner. We will be back, great little hotel!

  • Stayed July 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mary Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeRevMngr, Manager at Doubletree Suites by Hilton Naples, responded to this review, 24 July 2012
We are incredibly grateful for such a wonderful informative review. We're so pleased to hear that you enjoyed your stay with us. Your kind words about the hotel and our team members are our best reward. We look forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 11 July 2012

On a quick trip to Naples, we decided to stay at the Doubletree, Naples. We had a two room suite with a living room w/TV and sofa, a dinning table with seating for 4 and a small fridge & microwave. The bedroom had a second TV mounted on the wall. What made this room stand out was an awsome patio/deck/balcony. It was quite large and contained a table and two chairs, but there was room for much more. Our suite (on the 3rd floor) had a view of the pool and the river. Quite honestly, we spent most of our time there on that wonderful balcony. We appreciated that the hotel has free internet and free parking. We were fortunate enough to get a free breakfast as well! Although they do have room service and a restaurant downstairs, we opted to try out the Chinese restaurant next door (it was FANTASTIC). The staff was very helpful and friendly. The place is spick and span and the bed was very comfortable. We are already planing another trip back to Naples, just to stay at this Doubletree!

Room Tip: The front desk mentioned that they do have ONE room with a whirlpool tub, so if you want one, you...
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  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank hymeragal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeRevMngr, Manager at Doubletree Suites by Hilton Naples, responded to this review, 24 July 2012
Many thanks for taking the time to share your Doubletree Naples experience on Trip Advisor. It sounds like you were in one of our beautiful river view suites. We're so pleased that you enjoyed your suite and that you had the time to take advantage of that great balcony. Thanks also for your comments on Charlie Chiang's. We hope to welcome you back soon!
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Additional Information about Doubletree Suites by Hilton Naples

Property: Doubletree Suites by Hilton Naples
Address: 12200 Tamiami Trail North, Naples, FL 34110-1618
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples > North Naples , Pelican Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Naples
#2 Business Hotel in Naples
#2 Romantic Hotel in Naples
Price range (per night): ₹ 7,828 - ₹ 22,124
Hotel Class:3.5 star — Doubletree Suites by Hilton Naples 3.5*
Number of rooms: 101
Official Description (provided by the hotel):
Located on the Cocohatchee River and Nature Preserve, just two miles from the white sandy beaches of the Gulf of Mexico, the award-winning Doubletree Suites by Hilton Naples offers 101 one-bedroom suites, two restaurants, riverside heated pool, 24-hour business center, 24-hour fitness center, complimentary high-speed wireless Internet Access and 2,300 square feet of flexible meeting space. ... more   less 
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton Naples Hotel Naples
Doubletree Hotel Naples
Doubletree Naples
Doubletree Suites By Hilton Naples Florida

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