Just recently stayed April 6, 2012. I had read the other reviews and stayed anyway because of the location, price and free shuttle to the Port of Miami for a cruise. First it took 45 minutes to get a shuttle from the airport to the hotel, which is only about a 10-15 min. drive once you actually get picked up. I was a little annoyed as we had a late arrival to begin with. I also had to call multiple times until someone finally came. Have to add one driver did come but did not have room for all the people waiting. They did call in a favor from one of the other hotels shuttles and they finally came back to get the rest of us waiting.
When I got to the hotel the rep. informed me that I did not have a room as my card had been declined?? Well, I know that my cards were at a zero balance, so I found that odd. It turned out they had anothers credit card info, under my name. No big deal from a privacy issue as they only show the last 4 digits. The rep. was very helpful and got the issue resolved and booked us in the room.
I asked if there was food within walking distance or a delivery service and was told only a IHOP that was 10 blocks away. I happened to look at my room key and see a Dominos pizza ad. They delivered right to the hotel room, which was great. I guess the hotel doesn't read the ads on their room keys as they didn't tell me I could just call that no. and order a pizza.
The room itself was a little dirty. My kids had on new white socks that were filthy from walking on the carpets. The carpet also had visible food or something stuck on it that should have been cleaned.
I am not an overly picky person and just wanted a hotel to crash for the night before the cruise. The bed was comfortable and sheets looked clean.
The price, location, and free shuttle to the cruise port made everything else minimal in my mind although I would never stay longer than 1 night and if I could find another location with the same amenities and price I would not stay again at all. Its sad as the staff was friendly and the hotel really offers a great service to the cruise for free.
Just talk to your cleaning staff guys.
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- Also Known As:
- Days Inn Miami Airport North Hotel Miami Springs
- Miami Springs Days Inn