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Reviewed 30 December 2015 via mobile

Stayed here for four nights before flying out to NYC, our room key wouldn't work so they "upgraded" us to a suite (room 600).

First of all, while waiting to try and get into our original room on the first floor, my partner saw a huge cockroach walk out from under a room door....not the best start.

Room 600 wasn't great, average and in need of a refurb to be honest. It was however clean. Some of the tiles are coming away from the floor and some of the fittings were loose. I have to say the bed was comfortable.

Please note that you will not get any wifi coverage in room 600.

Also, no one was working when we checked out at 5am...we won't be back.

Improvement needed.

Stayed: December 2015, travelled as a couple
Thank shaun d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel & Suites, responded to this reviewResponded 31 December 2015

Greetings to you. We thank you for taking the time to write to us and share your honest and sincere feedback on your Chesterfield visit. We value the opinion of our guests and are glad you let us know of yours. We will be sure to get your review back to management to be looked into further. Kind regards,

Katrine

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Reviewed 30 December 2015 via mobile

My husband and I stayed 2 nights for a mini vaca in a junior suite and overall had a nice stay. Pros - location, price, easy/fast check-in, valet parking, bar and lobby, courtyard outside room, room size, room temperature, and hip updated room with neat decor and furniture. Cons - constant beeping noise in room, deep cleanliness, small ironing board, no cold water one morning and no hot water the next, and several lights were out. Couple additional things to note for others: 1- we had a first floor room right off the alley with no outside door, someone tried to enter at 4am by mistake, could be a security concern for some 2- Loud location right off the street - (however we expected that in Miami beach).

Stayed: December 2015, travelled as a couple
1  Thank KCexperience
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel & Suites, responded to this reviewResponded 31 December 2015

Hi there. Thanks for relaying the details of your Chesterfield visit. We are thrilled you loved our great location and awesome price! We will hope to see you again soon. Cheers!

Katrine

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Reviewed 30 December 2015 via mobile

When the hotel is finished, it will be a reasonable option, but our experience was not so. The primary issue was being opposite a room with heavy construction and finishing activity (loud power tools of varied functions) from early in the morning.

Construction aside, this is probably going to be a noisy hotel, with a lot of hard surfaces and low insulation. We could hear a room at the other end of the corridor until 3am.

The refurbished rooms themselves are quite nice, attractive even. Attention to detail could be better, with sloping floors, creaky doors that don't shut properly, and an absence of power points beside the bed. The bathroom was also in worse condition than the room. But it's fairly typical of an old character building and the bones are good.

Location is good. In the heart of the shopping and dining district.

Give it a couple of months and this will be better I am sure.

Stayed: December 2015, travelled as a couple
1  Thank thepolarbeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel & Suites, responded to this reviewResponded 31 December 2015

Hello to you! It's wonderful of your to choose Chesterfield for your South Beach accommodations, we're glad you did. We hope you'll come back and visit again in the future. All of my best,

Katrine

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Reviewed 29 December 2015 via mobile

Overall, my stay at Chesterfield was great! The location is perfect! We were walking distance from the beach, plenty of restaurants and shopping.

Favorite things: 1) the location 2) the complimentary happy hour and 3) complimentary beach towel rental

Least favorite: 1) slow valet service

At check-in, the staff was accommodating, when there was a room mix up. We were upgraded to a king suite, 318. For the price & location, room was nice size (larger than rooms I previously had on SoBe which were not that big). The ambiance and decor was cute and seductive-like. However, I must warn its noisy in the morning. 318 is near an alley and the morning trash pick up is a bit annoying but there not much the goal can do about that. Also, the bed isn't five-star comfortable but gets the gets done.

In summary, I would stay again.

Stayed: December 2015, travelled as a couple
Thank Mikay W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel & Suites, responded to this reviewResponded 31 December 2015

Awesome! We are so ecstatic to read all of your wonderful mentions on your Chesterfield visit. We love to hear from our happy and satisfied guests. We will look forward to seeing you again next time. Cheers!

Katrine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2015

Found this boutique hotel online when our family decided to spend the night in South Beach. Wasn't sure what we were getting into because the price was so reasonable! But we all loved the funky charm, fashionable rooms and very friendly service. It's only 2 blocks from the ocean and across the street from the famous Mango club, which was great for our 20+ year old kids (we didn't have to worry that they would get lost if they drank too much). We would all highly recommend this hotel - and this recommendation comes from middle-aged parents and their millennial adult children!!!

  • Stayed: December 2015, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Joan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel & Suites, responded to this reviewResponded 31 December 2015

Great! Hello there! We're delighted to read you had such a pleasant stay on South Beach and Chesterfield took care of all of your needs. We will hope to see you again real soon. All of my best,

Katrine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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