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Chesterfield Hotel
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Reviews (3,468)
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2,461 - 2,466 of 3,468 reviews
Reviewed 4 April 2012

booked because it offered an airport shuttle for free as I only had a quick overnight stay. later found out it had such limited hours I had to pay another $64 round trip to get there and back!!
Will not return!!

  • Stayed: April 2012, travelled with family
    • Service
2  Thank SUFIDANCE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve_Sbg_Vibe_Mgr, Manager at Chesterfield Hotel, responded to this reviewResponded 16 April 2012

Sufidance,

I apologize for the inconvenience you encountered during your stay with us. I do not understand why there was a confusion about the times our shuttle leaves and arrives. These times are clearly on our website to avoid that specific issue. We are sorry that you did not see this information before your arrival but hope that you will come back and stay with us again.

Thank you,

Steven Morales
Vibe Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2012

We absolutely loved and enjoyed our stay at the Chesterfield! Pedro A., thank you for always going above and beyond your call of duty. You and the rest of the Chesterfield crew are the best! The room was great, the atmosphere and location are phenomenal. Thank you for always making our stay the best. See you again very soon!!

Karina, Ada and Maria
March 2012

  • Stayed: March 2012, travelled with friends
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Thank KARINA_GUERRERO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve_Sbg_Vibe_Mgr, Manager at Chesterfield Hotel, responded to this reviewResponded 16 April 2012

Karina, Ada, Maria,

So glad to hear that our employee Pedro went above and beyond your expectations. He is truly an amazing asset to our company and we are pleased to have him. Our location is amazing for any guest visiting Miam Beach, thank you for pointing that out in your review. On behalf of the entire staff, we hope to see you again soon.

Thank you,

Steven Morales
Vibe Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2012

Very small room (king size bed) felt like a closet; questionable decor (black curtains in the small room felt creepy); very noisy hotel. Good things: airport shuttle and location. Would not return.

  • Stayed: March 2012, travelled with family
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2  Thank poumnova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve_Sbg_Vibe_Mgr, Manager at Chesterfield Hotel, responded to this reviewResponded 16 April 2012

Poumnova!

Our hotel is described as Intmate, Hip, and Boutique Style on our website. I am sorry that your room did not meet your expectations. However, South Barch Group Hotels have several hotels, each meeting the needs and expectations of different travelers. If you are looking for quiet and larger room I recommend the Riviera, where we have apartment style rooms in a quieter part of Miami Beach. Take a look at the Riviera South Beach on our website. We look forward to hearing from you.

Thank you,

Steven Morales
Vibe Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2012

This was our 4th year coming down to South Beach for WMC and this was one of the best hotels we've stayed at. We arrived early morning, but were able to leave our luggage and enjoy the day. We were nervous to leave our belongings behind, but they had them chained up so we were relaxed knowing they weren't going anywhere. Our original hotel was one on Ocean Drive, but a week before leaving for vacation I had checked TripAdvisors.com for recent reviews and was horrified to see pictures of a bedbug infestation. (Cavalier Hotel) We ended up re-booking a Jr. Suite at the Chesterfield because they were the only hotel able to accommodate our dates on such a short notice and within our budget. We were upgraded to a regular Suite since our original room still wasn't ready an hour after check in. The room was great... clean and modern and NO bedbugs or bugs of any sorts! The room was on the second floor on the back side of the building and we had our own terrace to share with two other rooms. If you can afford it, look into these rooms! Very nice! The resort fee is kinda silly, but at least we didn't have to pack our own beach towels and reuse them for a week. It was nice to have a fresh towel every day. And if you fly into Miami they have a complimentary airport shuttle which pays for its self with your resort fees. My only complaint would be that the hotel is noisy so if your a light sleeper request a room in the back! We were coming home at 3-4AM the the music was still going.

  • Stayed: March 2012, travelled as a couple
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Thank Kaitlyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2012

I absolutely loved the atmosphere, the style of the bedroom and the house music they played constantly all throughout the day and night. Even though I wish that the house keeping did not barge in when we did not answer while sleeping but we have a sense of humor. I loved how small it was as well not too much traffic in and out of the room area. Daniel Estevez and Tavaris (I believe) was also great and made us feel right at home!

Room Tip: If you don't want to hear music from downstairs during the nights, get a room farthest from the lobby.
  • Stayed: March 2012, travelled with friends
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Thank Laisa E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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