This Dunkin Donuts locks its restrooms, when I asked the woman behind the counter if I could use the restroom she said "you need to buy something" . Not a "I apologize our store policy… " Or an "I'm sorry…." I explained that was going to buy a bagel but she still refused to open the restroom expecting me to buy it 1st. When I got a visual of the bagel in the restroom with me while I defecated it made me lose my appetite. I tried to plead with her, telling her that I spent $12 every morning at Dunkin and still no response. I told her to forget it and went to my car to call Dunkin Donuts, who, wait for it, did not want to take responsibility for this, blaming the fact that the store was franchise and promising me that the owner would call me back. This was a week ago, still no one has called. I will never buy anything from Dunkin Donuts again, I work very hard for my money and refuse to give it to companies who do not deserve it!
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