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“Great again” 5 of 5 bubbles
Review of Hotel Riu Plaza Miami Beach

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Hotel Riu Plaza Miami Beach
Ranked #93 of 206 Hotels in Miami Beach
Amsterdam
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Great again”
5 of 5 bubbles Reviewed 18 March 2012

Stayed here last week on a business trip. Check in quite quick. Stayed in one of the renovated rooms on the 6th floor (Ocean front, cornerroom). New colors, look fresh. Only thing they forgot to replace was the bathtub. Looks like it dates from the 50's.
Staff great as always. Lot of them have been working there for the past 8 years at least. which I think is a good sign. Breakfast buffet is one of the best you will find. Live cooking, great variety of breads, fresh fruit, cheese, meats, etc. When having breakfast; find yourself a table on the terrace. Quick service. Bar at the pool is nice. Had dinner in the restaurant once - lot of choices.

Is about a 20 minute walk to Lincoln Road. Taxi is about US$ 8. Gym has basic machines (with water and clean towels). Only comment would be that rooms can be quite noisy - but neighbor was one of the business colleagues - not a family with young children.

All together; this is one of the best value for money hotels in SoBe.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rich040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,805 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (136)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
New York City, New York
Level Contributor
122 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 11 March 2012

My family of 4 (myself, wife, and two sons aged 11 & 15) stayed in this hotel 5 years ago and was quite happy with it. We originally chose it for the great location--a little north of South Beach (short cab ride or a pleasant walk to Lincoln Road), so it is quiet, but right on the beach. But, we went there this February and it is a different story.

Riu updated the rooms somewhat but the carpets are dingy and the TV is a blast from the past. This might be a minor problem, but there is much more. Last time the swimming pool remained open late into the evening and was heated for night swimming. Now the pool closes at 6 pm and isn't heated. Even during the day when there is sun, the pool was cold. We hardly swam at all.

The beach umbrellas were complimentary five years ago and now cost $30. No wonder, very few people were renting them.

Housekeeping wasn't efficient. One day, we gave up on cleaning though we left our room unoccupied from 9 a.m. to 2 p.m., it was not cleaned. The next day, also, no one cleaned until will complained to the front desk.

Riu has a small gym, but it is serviceable--a few treadmills, elipticals, bikes, and weight machines, as well as TVs. Free Wi-Fi is available, but only in the lobby for a single 90-minute period daily. A few minor issues, but for our kids they were important. Riu advertises a pool table on their website but it was broken the whole week, with no repairs planned. Also, ping-pong tables advertised were nowhere in sight.

The Riu is squandering its great location by not investing in adequate upgrades and service. Europeans know the Riu name, since it is a chain, but people will soon refrain from coming here if these declines continue.

Room Tip: ocean views are beautiful
See more room tips
  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank Sankarmukh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 bubbles Reviewed 10 March 2012

I am a Riu class member and where possible I tend to use this group, but I have to say I am now changing my mind. This Hotel in Collins Ave Miami is in the shall we sy less popular area and is in need of a make over, the hotel is clean and tidy but old and fading fast. On arrival after along late flight we were allocted our room and went straight to bed, The following mornig we awoke to find we had put in a standard room not the seafront room I had booked, I raised this with the front desk who appologised and they said that they would refund the difference, I am still waiting for this some 1 month latter ,poor.
The hotel when I was there had to one side had a semi derlict hotel with a stagnant pond below it and to the other side was a construction site with heavy breakers and grit blasting going on all day, extremely noisy
I felt that the quality of the food was poor and not up to the stanard of there other hotels
and for the price not good value at all. the garden area and pool were in dire need of a good spruce up too.
The hotel rooms were clean and tidy and had recently been redecorated but the hotel was looking old and tired, whilst I was there there were redecorating rooms with the hotel in operation, not a good move Riu.
On a more positive note the hotel was right on the board walk albeit some way out, 1/2 an hours walk from the nearest shopping area
All in all not a good experince.

Room Tip: ask for sea front facing with balcony.
See more room tips
  • Stayed February 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank roaminggeoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Miami Beach hotels

Columbia, MD
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 5 March 2012

This hotel was nice -- great oceanviews. Lobby was beautiful, pool area very nice along with the snack bar. The rooms could use a little updating - but when you have that view.....with the reasonable price - I really can't complain too much. We truly enjoyed this area!

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank PB6751
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krakow, Poland
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 5 March 2012

Last year in November I booked the Riu Florida Beach
and was kind of dissapointed.

It was shown as a 4 star hotel and when you enter the
hotel it looks really nice. The lobby is huge, the front stuff
very nice (special thanks again to Silvia and Nuria - they
were really superkind!) but with this the PROs end.

The Location on Collins Avenue (ca 31st street) is kind of
ok, you have a small 10-15minutes walk to Lincoln Road and
if you add 10 more minutes you are at south beach, ocean Drive
or the clubs on Washington Avenue.
BUT, as I was there, directly in front of my window was a huge
construcion work going on, the road were also under recostruciton
and the "side sea view" was on a mess of construcition, flooded, with
seegrass already grown so I can not imagine, it was just for a week or
two there!

WiFi is not free, you have to pay and then... it did not work - they told me
it-s gonna be fixed within an hour or so, in fact during my whole stay I could
not get a internet connection so I had to go to the next starbucks, to check my
emails, check in for my flight etc. REALLY NOT COOL!

But I would like to finish with the worst: the rooms!
The rooms are spacious but old, ugly and somehow used up - stains on the
floor, old carpets, an unkind smell welcomes you. You feel like for the last 20
years this room was used and more or less nothing refurnished or redesigned!
Also the bathroom is more at 2 star level, then deserving 3 or 4. You got just one
liquid soap as showercreme and shampoo, it smells not nice, but fits very good to the overall grey and old fashioned style of the bathroom. The towels were not 100%ly white, even washed, there were some stains on them.

Oh, nearly forgotten one more pro: its really nice, if you want to go for a run in the morning, jogging on the beach or the boardwalk is easily possible, swimming in the ocean also, but the hotels swimming pool is way to small and nearly all chairs are reserved in a German-British war for "who gets most chairs blocked without beeing at the pool" annoying!!

My suggestion: after a makeover this could be a nice hotel, but in this condition - I would not stay there again!

Room Tip: I had a bad one, so... sorry, do not have a clue... Maybe ask for a room with view NOT on the huge...
See more room tips
  • Stayed November 2011, travelled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank StefanBungalski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Plaza Miami Beach

Property: Hotel Riu Plaza Miami Beach
Address: 3101 Collins Avenue, Miami Beach, FL 33140
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#57 Luxury Hotel in Miami Beach
#70 On the Beach Hotel in Miami Beach
Price range (per night): ₹ 11,559 - ₹ 30,914
Hotel Class:4 star — Hotel Riu Plaza Miami Beach 4*
Number of rooms: 284
Official Description (provided by the hotel):
The Hotel Riu Plaza Miami Beach reopens after a refurbishment that has converted the facilities of the former Hotel Riu Florida Beach, renovating them completely in order to offer the best services for those travelling for business or for pleasure. ... more   less 
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Also Known As:
Riu Florida Beach Hotel Miami Beach
Riu Florida Beach Miami
Riu Miami

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