Checked in for a conference late on a Sunday evening. The motor court staff was friendly though not on top of their game. Three people handled my luggage before it was placed on a cart at the front desk. The luggage, along with a lcd projector were left on the cart while I was checking in. The front desk staff was friendly, There were a number of resort and early departure fees that they emphatically reviewed with me. The luggage was brought to the room after a brief delay. The room was clean but dated, the bed and linens contemporary and comfortable. The room smells a bit the way older oceanfront hotels in florida smell. the only real negative was the beat up meeting room chair used as the desk chair. Dinner in the bar at 10:00pm was an experience. The bartender ambled over to my small banquette handed me a menu, and mumbled "do you know what you want". I asaked a few questions and received very unenthusiastic responses. She brought my drink promptly but did not bring the nut mix that she subsequently brought to other tables. I was surprised at the indifferent servie and resolved to give a low (10%) tip. After waiting an eternity for the check, including a near miss when she came over to stare at a table that was not ordering anything, I went to the bar and asked the manager for my check. When it came, the scales fell from my eyes: they include a standard 18% gratuity on every check, and give you ample room to add extra gratuity. Ha! Here for 3 days so will see how it goes.
- Official Description (provided by the hotel):
- This distinctive Miami Beach hotel is surrounded by the Atlantic Ocean and the Intra-coastal Waterway, and boasts 424 guest rooms and suites - each with amenities such as free high-speed Internet access and floor-to-ceiling Ocean and city views. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Agoda, TripOnline SA and HotelQuickly so you can book your Miami Beach Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Miami Beach Hotel Miami Beach
- Miami Beach Resort Spa